Keep getting error with outlook when scanning to email in windows 7 using a dell 2335dn

I keep getting the following error when trying to scan to email.
I took and went to default programs and clicked outlook and hit set as default and hit ok
It still gives me the error. Any ideas?
error about default not set
machine is windows 7 64bit
and Office 2010 home and business 64 bit
bbimisAsked:
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JohnBusiness Consultant (Owner)Commented:
I took and went to default programs and clicked outlook and hit set as default

There is also a setting in Outlook, Options, General to set Outlook as the Default Client. Did you set it here as well?

... Thinkpads_User
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bbimisAuthor Commented:
Yes this is checked as well any other ideas?
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JohnBusiness Consultant (Owner)Commented:
One possible issue is that Office 2010 64-bit requires everything around it (Adobe, Flash, Shockwave, Java and so on) all to be 64-bit.

Microsoft themselves do not recommend Office 64-bit unless (a) you have a definite need for 64-bit and (b) understand the limitations.

Since both our suggestions above have not worked, you can try the following:

1. Do an Office Repair from Control Panel. Restart and test.

2. If that does not work, uninstall Office completely, restart and reinstall Office. Update and patch. There 2 service packs for Office, so download them both and apply them. Then apply the online patches (a lot of them). Updating and patching office may fix the issue.

If you do uninstall, are you able to switch to Office 32-bit?  I use that on my 64-bit machines (both Office 2010 32-bit on Windows 7 64-bit and Office 2013 32-bit on Windows 8 64-bit).

... Thinkpads_User
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bbimisAuthor Commented:
32 bit seems to be the way to go thanks!
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JohnBusiness Consultant (Owner)Commented:
@bbimis - Thank you and I was happy to help. I am very pleased with my 64-bit host machines and 32-bit Office works splendidly well on them.

... Thinkpads_User
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Windows 7

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