Outlook 2010 returns search results from older emails first.

Posted on 2013-10-02
Medium Priority
Last Modified: 2013-10-22
Good afternoon all,
I have a client where if I do a mailbox search, I see results from 2004 appear first, then a few seconds later, results from 2005, then 2006 etc. The most recent results are at the top based on sort order, but it can take 20 to 30 seconds before any results from 2013 appear.
Most of the time the client is interested in recent results only and ideally the search should always return the most recent results first, and the older results last.
The client is using Outlook 2010 client – (14.0.6131.5000) SP1 MSO (14.0.7106.5001)
Thanks in advance for any help you can provide.

Question by:CMITStamford
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LVL 21

Accepted Solution

netcmh earned 2000 total points
ID: 39541051
It could be that your indexes are off. Try a repair: http://office.microsoft.com/en-us/access-help/repair-or-remove-office-2010-HA010357402.aspx

If that doesn't help, try turning off and then turning on the windows indexing system from add/remove programs, turn on/off windows features.

Author Comment

ID: 39543880
Thanks for the quick response we will try it.
LVL 21

Expert Comment

ID: 39592216
Thanks for the grade. Good luck.

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