How do you move an existing Exchange 2010 mailbox to a new user?

Posted on 2013-10-02
Medium Priority
Last Modified: 2013-10-02
I have a user with a corrupt profile.  I'm going to create a new profile and want the new profile to have the existing mailbox.
I Googled it but couldn't find the answer.

How do I do this?  Step by step, please
Question by:J.R. Sitman
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LVL 22

Accepted Solution

Nick Rhode earned 1600 total points
ID: 39541467
What you would do is disable the mailbox, this will put it into the disconnected mailbox state.  Reconnect it and choose the new user account.

1) Open up EMC > Recipient Configuration > Mailbox

2) Right-click the mailbox and select Disable

3) Mailbox will now be moved to Disconnected Mailbox

4) Click on Disconnected Mailbox > right-click the mailbox you disabled > choose connect

5) User Mailbox > Existing user > Choose the new user account you created

Author Comment

by:J.R. Sitman
ID: 39541644
I know this is a different question, but is it possible to give the new users account the same name as the one that is damaged?  Or do I have to delete the damaged one first?
LVL 44

Expert Comment

by:Adam Brown
ID: 39541664
You have to delete the damaged one first if you want that account to use the same username.
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Author Comment

by:J.R. Sitman
ID: 39541748
Final question, then I award points.  I appreciate the additional help.  I've disabled the mailbox.  Is it ok to delete the damaged profile, then create the new one?
LVL 22

Assisted Solution

by:Nick Rhode
Nick Rhode earned 1600 total points
ID: 39541807
Yes, the mailbox will stay disconnected for a certain period of time before being purged.

Author Closing Comment

by:J.R. Sitman
ID: 39541869

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