Outlook 2011 Emails Do Not Print Correctly

A customer with a Mac is having trouble printing his emails in Outlook 2011.  On the sample that I was working on, the first 2 pages printed OK, but the 3rd page was cut off.

The message appears to be plain text because there are strange line feeds.  The line ends before it should and the sentence continues on the next line.

I tried printing the document to a PDF file, and the PDF was cut off at the same spot.

I do not see any adjustments that can be made to print parameters.

What do I have to do to print the emails correctly?
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rhaveyConnect With a Mentor Author Commented:
This appears to have happened on a few emails.  We have not seen the problem for over a month.  I did nothing to correct it.
Ugo MenaCommented:
What is the printer and print driver being used?
rhaveyAuthor Commented:
I don't have the number, but the printer is a Canon MFC.  The driver would be the one that was bundled with the printer.  I doubt that it is a driver issue because I got the same result when I generated a PDF.
Ugo MenaCommented:
The Print> PDF process is a function of OS X and the print driver.

Try setting up the same printer with a Generic PS or Generic PCL driver and see if the same thing happens.
rhaveyAuthor Commented:
This appears to have been a problem with a few badly formatted emails.  The customer has not reported problems in several weeks.  I have handled other problems for this customer.
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