Outlook 2010 "Default" account

I have been bit by this more times than I can count. I have Outlook 2010. Two email accounts. The "Default" is a POP3 used to send and receive. The second is an Exchange Server 2003 account used solely for storage. You cannot send or receive on it. It is storage only.

   Well...  I hit a problem with Adobe Reader yesterday where if you send the attachment from withing Adobe Reader it would bounce as undeliverable. It took me all day to figure it out but when Acrobat opens Outlook 2010 it is not sending on the Default account. For some reason it by default tries to send on the Exchange account and hence the bounce.

   This has happend many times before with third party programs trying to send via Outlook. The third party programs won't use the account you specify in Outlook as the Default. How frustrating.

   One thread says that Outlook will try and determing the best account to use. If so what is the point of setting the default account? Who is the idiot here? Microsoft or the third party programs like Acrobat Reader? Is there a solution?
LVL 15
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Alexei KuznetsovMicrosoft Outlook MVPCommented:
Because some stupid third-party programs (including Adobe Reader) wrongly detect default account. I believe they take default storage and then use the account associated with it. Everything is OK with Outlook here.

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
LockDown32OwnerAuthor Commented:
Prior to Outlook 2010 they were using the exact same setup using Outlook 2003. Same two accounts. Same Acrobat Reader. They did not have the problem then. I have heard rumors that Outlook 2010 will ignore the default account and try and "help" the third pary app by determining which account is best to use..... you sure Microsoft isn't partly to blame?
Alexei KuznetsovMicrosoft Outlook MVPCommented:
Absolutely sure. I create Outlook add-ins for 10 years already and know many of Outlook internals.
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today

From novice to tech pro — start learning today.