We use a SBS running exchange server 2010, in our office, connected via pop3 connector to an ISP.
A staff complained that he only he did not receive an email sent to him, even though other staff received it. He only received the third correspondence and realized he did not receive the first two correspondence.
I would like to know why to go on the Exchange server to check this problem.
In the image i attach you can see that the staff email in Cc: is in link color format (blue) instead of the name of the staff as others appear.