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introluxFlag for United Kingdom of Great Britain and Northern Ireland

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Exchange 2007 - Auto Response Acknowledgement

Hi,

We are looking for a way to add a rule that does the following:

1 - Email received from @contoso.com
2 - To anyone in the organisation
3 - Reply back with an acknowledgement that email has been received

Is this possible and how? I have only managed to find a software http://www.exclaimer.co.uk/auto-responder/ that will do this job.

Pretty shocked that exchange does not have this option. Also I am aware tis can be done via Outlook but we would then need to ensure it has been setup on all machines via GP which we would not like to do.

Regards,

introlux
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Happy Tohelp
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It sounds like you want to use a Transport Rule.  Under Organization Configuration > Hub Transport in the EMC.
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ASKER

I have tried to use this but I cannot see the action to which I want done.
1. In Exchange Management Console, Go to Organization Configuration---Hub Transport. On the Right pane select “Transport Rules”
2.     Create a New Transport Rule, Lets name it as auto reply Rule, Under Conditions for Step1 select “sent to people”
3.     Click people, add the user that you want to apply the rule for it, and click on Next
4.     Under the Actions Step1 select “Send bounce message to sender with enhanced status code”
5.     Under Step2 select the underlined “delivery not authorized, message refused”, a new window for bounce message opens
6.     Under the Bounce Message type in the message which you want to send to end-user, click on OK and then Next
7.     Ignore the exceptions and click on Next
8.     Click on New.
9.     Check the effect.
Step 6 will not work, this will just stop the message from arriving into the mailbox

I would like the mailbox to come through but also send the sender a message that email has been received.

Thanks
ASKER CERTIFIED SOLUTION
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introlux
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