Have a Win 7 PC that won't logon to machine (not network logon). Gets error "the user profile service service (yes repeated) failed the logon 2nd line: user profile cannot be loaded.
Last know config doesn't work
got in via safe mode and tried to copy profile to desktop to make sure the settings were saved and without warning deleted profile and not in trash
can't create new account - admin or other - to be able to delete the corrupt account
AV wasn't listed in programs list - thankfully had shortcut on desktop. When ran in command line mode (in safe mode uses command line) after each test ran says "not tested" as if that test was stopped and not completed although did seem to run through each vs stop in seconds
The following makes me think its a virus:
windows updated turned off - this client doesn't know how to do it and even if someone in office knew how to they wouldn't or told me if they had problems with it
AV wasn't listed in programs - used existing desktop shortcut
IE wasn't listed in program list or in Add/Remove programs - needed to use command in the Start->run line
cannot find My docs - not even navigate through explorer
This is mission critical - this office needs to get contracts out of PC and its the only one they have.
If I need to reinstalled Win 7 then I would - not my first choice. Would minimum like to find and copy the stuff in my docs.