We have a user who can't connect to an ftp adress : ftp://impact3.intello.com/
With the credentials provided on his computer weither he uses filezilla or internet explorer and even flash fxp. On my end though, i can connect on the ftp using Filezilla or Internet Explorer (then i go on view and click on open the ftp site in explorer) and it works well.
On his computer, he can ping the ip adress but even with the ip adress he can't connect. In filezilla, he receives this error: "ECONNREFUSED - Connection refused by server". In flash fxp he just receives an access refused error message.
In Internet Explorer though it,s more interesting. He can log with his credentials but when he click on view and click on open the ftp site in explorer, there is a windows mentionning the folder is read only and when he clicks on ok he receives this message:
An FTP authentication failure occurred while trying to retrieve the URL: ftp://impact3.intello.com/
Squid sent the following FTP command:
The server responded with:
The credentials are good because he made it to the folder list!
Then i though it was either a Windows profile issue or proxy settings issue so i logued on his computer with my credentials and i got the same access issues that he have with his profile so it's not the proxy or the username because it works on my pc.
So there is something else that is blocking the connection on his pc but i don't know what it is. Windows Firewall is disabled and i desactivated the antivirus even though i was able to connect on my computer with the antivirus on. I just wanted to put the antivirus out of the equation.
Any ideas ?