I have a wordpress website that I created for for a client. Let's call the website sullivaninsurance.com (not the real address, but the problem occurs with this name).
The problem occurs when a web visitor goes to google.com and searches for my client's business name. What happens is the first listing that comes up (under paid listings) is for a site run by insurancestep.com showing our site with 75% discounts for insurance. It will bring the visitor to sullivaninsurancestep.com/quote (note the addition of 'step' to the end of the domain name. This site is not related to us in any way. Their phone number is invalid and their contact page does not work.
I have been told this is an SEO problem that could be resolved, but I don't know how to do it.
Can someone lead me in the correct direction to fix this?