I have a user who encrypted some files on her folder on a network share. She recently got a new computer and can not access the files anymore. I can also not decrypt them on the server using the administrator login in 2008R2.
She can get these files from someone else but I was wondering how I can decrypt the files if that is possible at all? I created a recovery agent and either do not know the proper way to decrypt the file or it's just not working or setup properly.