Citrix in manage OS environment


I'm looking for reason that Citix should not be hosted in in a co located Data Center with the OS managed. I need to give some advise on Why a company should not do this.

The main issue is any OS changes, rebooting, patching need to go to the datacenter staff but the application level is managed by the company. I have lots of issue with this and wondered if anyone has seen this in action or can add to my list of issue.


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Will SzymkowskiSenior Solution ArchitectCommented:
I would say the main reason would be communication. When you are dealing with different levels of support and it is not "in house" it becomes very difficult determining maintenance schedules updates/patches etc.

People that are responsible for the OS level may not have any indication on how their changes can impact the Application Level (citrix) when performing general manintenance of a server.

I had a case where a Cognos server required a specific .NET (2.0 i believe) and during a Windows Patch cycle 3.5 and 4.0 were install on these servers and total messed up the servers to where the applicaiton was not functional at all. I would not say it is a good practice to let your Application Administrators be responsible for patch and server maintenance but "comminication" is key and when working with remote teams can be challenging and things are often missed.



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