Creating a accessible file via/Sharepoint of a IT Ticket system

FYI...Little to no expeience with Sharepoint
I am on a business intranet. I have ticketing system connected to Sharepoint. I have been tasked to show the this years creation/processing/completion of IT tickets. I was advised that Sharepoint could accomplish easily.
Could someone instruct me on how accompish this(No experience with Sharepoint)?
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Rainer JeschorCommented:
we would need a little bit of more info to be able to help you out:
What SharePoint version and edition?
Where are the ticket data stored? In an external application/database or inside of a SharePoint list?


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