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Office 2003

Hi,

I am trying to open docx with office 2003. Compatibility pack is reinstalled, pc rebooted and I already tried registering the ole32.dll from the command promt and it was successful.

I am still not able to open documents. I am able to open doc but not docx

Any suggestions?

AquaJ9

ASKER

BTW If I log in as a different user I am able to open DOCX

John

First there are at least two FileFormatConverters (Compatibility packs) from Microsoft. So go the Microsoft website for Downloads and download the most recent file. Mine is 38Mb in size. Reapply the newest file and test.

Then, is this ALL DOCX files that will not work or just a couple. It is possible to have a newer format with all kinds of new features that will not convert back. Try a different DOCX to see.

.... Thinkpads_User

SOLUTION

aadih

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AquaJ9

ASKER

All DOCX are not opening.

AquaJ9

ASKER

Still no luck. I understand the there is something wrong with the profile but I am trying to avoid redoing the profile.

John

Consider the comment by aadih about your Windows User Profile.

You can try the following: Uninstall Office 2003 completely. Restart, Install it again. Download and apply all 3 service packs for Office 2003. Patch completely. Restart again and apply the latest compatibility pack. Test.

If the above does not work, create a new Windows test User Profile. Log in to the new profile and test there. That will test the profile idea.

... Thinkpads_User

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aadih

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AquaJ9

ASKER

Yeah I guess I will have to redo the profile it looks like unfortunately.