Exchange Server 2010 and Iphone Version 4s or 5S, HTML Rendering on Iphone.

We have Exchange Server 2010 and using Iphone to receive and Send emails,

When HTML based emails are opened from Iphone, The email just shows the text and not the HTML

So the HTML is not rendered on IPhone, if the same email is FORWARDED from Outlook and opened on Iphone HTML is rendered correctly.
vlcsolutionsAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

iesmailCommented:
Hello.

It seems to be a problem with your phone. Please make sure you enable "HTML Rendering" in the mail app's settings.

Hope that fixes the problem.

Good Luck

- iesmail
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
vlcsolutionsAuthor Commented:
Hi,

Thanks for reply, We could not find the option "HTML Rendering" option in the mail app's settings.
Could you please let us know step by step options to enable "HTML Rendering".
0
NetfloCommented:
Best to start with the basics, is your Exchange server and iPhone up to date? Your Exchange server should at SP3 and rollup 2. There has been a few iPhone related issues which have been addressed.

After updating and rebooting your server, does the problem persist?
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Apple OS

From novice to tech pro — start learning today.