• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 52
  • Last Modified:

Exchange Server 2010 and Iphone Version 4s or 5S, HTML Rendering on Iphone.

We have Exchange Server 2010 and using Iphone to receive and Send emails,

When HTML based emails are opened from Iphone, The email just shows the text and not the HTML

So the HTML is not rendered on IPhone, if the same email is FORWARDED from Outlook and opened on Iphone HTML is rendered correctly.
2 Solutions

It seems to be a problem with your phone. Please make sure you enable "HTML Rendering" in the mail app's settings.

Hope that fixes the problem.

Good Luck

- iesmail
vlcsolutionsAuthor Commented:

Thanks for reply, We could not find the option "HTML Rendering" option in the mail app's settings.
Could you please let us know step by step options to enable "HTML Rendering".
Best to start with the basics, is your Exchange server and iPhone up to date? Your Exchange server should at SP3 and rollup 2. There has been a few iPhone related issues which have been addressed.

After updating and rebooting your server, does the problem persist?
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Featured Post

Get 10% Off Your First Squarespace Website

Ready to showcase your work, publish content or promote your business online? With Squarespace’s award-winning templates and 24/7 customer service, getting started is simple. Head to Squarespace.com and use offer code ‘EXPERTS’ to get 10% off your first purchase.

Tackle projects and never again get stuck behind a technical roadblock.
Join Now