Compatibility Pack Error - 012Conv.msi

I'm running into the error shown below on a few of the Windows XP / Office 2003 machines in the office.

012Conv.msi
An internet search indicates the error is associated with the Compatibility Pack associated with MS Office 2003 / 2007. Attempts to remove or repair the Compatibility Pack result in the same prompt for 012Conv.msi shown above. (It's a a catch-22.)

Option 1 - Is there a resource out there where I can obtain 012Conv.msi?
Option 2 - Does Microsoft offer a "fix-it" or some similar tool?
Option 3 - Is there another work-around?
jdanaAsked:
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nobusCommented:
you can try if it works when you uninstall the compatibility pack from add/remove programs
you can re-install the compatibility pack later
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cantorisCommented:
The converter has been at that UNC path before and probably needs returning there.

There's a version here but it may be newer than yours:
http://www.microsoft.com/en-us/download/details.aspx?id=3
You'd need to see if there's an MSI inside it - perhaps start it installing on a test machine and check the %tmp% folder to see if it dumps the MSI there during install.
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Jackie ManCommented:
Actually, it is a common problem if your system administrator copied the office 2003 installation or compatibility pack files to a network location and start the install from the network instead of a CD or DVD or USB drive.

You need to locate or search in your network drives to see whether the msi file for compatibility pack has been moved to another folder and manually input the location for the "Use source:".
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LeeTutorretiredCommented:
I've requested that this question be deleted for the following reason:

Not enough information to confirm an answer.
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jdanaAuthor Commented:
Luckily, I found an old version of 102Conv.msi floating around on our install drive. Thanks for the advice.
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