I'm looking for some advise. I have an employee who can't open MS word when logged in under her name. She has user privileges and the program works fine when logged on as an administrator. She tells me that sometimes she can't connect to certain network printers and other similar issues. Since everything seems to work when logged on as an administrator, I think the issue is with the user profile. I really don't want to create a new user profile so is there a way to solve the problem?