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jakester69Flag for Canada

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Microsoft word won't open

I'm looking for some advise.  I have an employee who can't open MS word when logged in under her name.  She has user privileges and the program works fine when logged on as an administrator.  She tells me that sometimes she can't connect to certain network printers and other similar issues.  Since everything seems to work when logged on as an administrator, I think the issue is with the user profile.  I really don't want to create a new user profile so is there a way to solve the problem?
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GrahamSkan
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Thanks, I forgot about "Ms-Fixit".  I ran that and all seems fine now.  Normally there is no problem with anything but ms word just freezes up and won't open after using the computer for a while but excel works fine.   I'm wondering if it could be an issue with memory or cache?
There is 3GB of memory installed but it looks like the computer is using only 2.  

Anyways, my problem has been solved - thank you.