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Check to see if 'Root Certificate' updates have been done on her computer. &nbsp;Maybe it's just out of date.
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Check to see if 'Root Certificate' updates have been done on her computer.  Maybe it's just out of date.

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Good idea. Thanks. I'll check into it and get answer back.
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Good idea. Thanks. I'll check into it and get answer back.

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I have updated the user's PC completely. The user is still receiving this error. I'm not really sure what else to do with it.
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I have updated the user's PC completely. The user is still receiving this error. I'm not really sure what else to do with it.

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Please click on &quot;Request Attention&quot; to get some others to look at your question.
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Please click on "Request Attention" to get some others to look at your question.

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Change made that no longer requires attention to this issue.
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Change made that no longer requires attention to this issue.

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We have a new user that is receiving an Internet Security Warning box each time she opens Outlook 2010. The box says the following:<br />
<br />
&quot;The server you are connected to is using a security certificate that cannot be verified. A certificate chain processed, but terminated in a root certificate which is not trusted by the trust provider.&quot;<br />
<br />
When I view the certificate and then install it to the PC, she continues to receive the security warning pop-up.<br />
<br />
Outlook 2010<br />
SSL connection to Rackspace servers<br />
<br />
No other users are having this issue at all.
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We have a new user that is receiving an Internet Security Warning box each time she opens Outlook 2010. The box says the following:

"The server you are connected to is using a security certificate that cannot be verified. A certificate chain processed, but terminated in a root certificate which is not trusted by the trust provider."

When I view the certificate and then install it to the PC, she continues to receive the security warning pop-up.

Outlook 2010
SSL connection to Rackspace servers

No other users are having this issue at all.

Internet Security Warning

Microsoft Outlook is a personal information manager from Microsoft, available as a part of the Microsoft Office suite. Although often used mainly as an email application, it also includes a calendar, task manager, contact manager, note-taker, journal, and web browser.

Outlook

An email client, email reader or more formally mail user agent (MUA) is a computer program in the category of groupware environments used to access and manage a user's email. A web application that provides message management, composition, and reception functions may internally act as an email client; as a whole, it is commonly referred to as webmail. Likewise, email client may be referred to a piece of computer hardware or software whose primary or most visible role is to work as an email client. Email clients can also have other systems, like calendars, notes and contact managers.

Email Clients

Security is the protection of information systems from theft or damage to the hardware, the software, and the information on them, as well as from disruption or misdirection of the services they provide. The main goal of security is protecting assets, and an asset is anything of value and worthy of protection.  Information Security is a discipline of protecting information assets from threats through safeguards to achieve the objectives of confidentiality, integrity, and availability or CIA for short. On the other hand, disclosure, alteration, and disruption (DAD) compromise the security objectives.