Is it necessary to uninstall Citrix 3 before you upgrade to Receiver 4.0

I want to upgrade all our computers to Receiver 4.0, but not if I have to uninstall 3.  So is it necessary to uninstall receiver 3 first?
J.R. SitmanIT DirectorAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Sekar ChinnakannuStaff EngineerCommented:
You can directly upgrade the version from receiver 3 to 4, We performed same step and so for no issues identified.
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
joharderCommented:
Same here, no issues from Receiver 3.x to 4.  

However, if any of your users have a previous version installed, e.g., v11.x or v12.x, those upgrades don't always go so well, so those versions should be uninstalled, reboot computer, and then cleanly install new version.  Reboot not required but just a little extra insurance.

For v11.x and v12.x, two clues as to when an upgrade isn't going to work:
- In the Programs folder, if there is more than one entry for Citrix Receiver (or previous names)
- Open up the registry and look at HKLM\Software\Citrix\ICAClient.  If the contents are sparse, upgrade won't work.  (Once you look at a few, you'll be able to tell the difference between the sparse ones and the complete ones.)
0
J.R. SitmanIT DirectorAuthor Commented:
Thanks.  All computers are on 3.
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Citrix

From novice to tech pro — start learning today.