Windows 8 Lost from the drive

My windows 8 64-bit was restarting after I installed some 32 bit driver. After I kept failing to restart windows properly, I looked on the internet and try to boot from a usb using "Windows Boot Genius". Since that moment, it says that it does not have the operating system.
 
I would be pleased to have any o the following two solved:
a) I did not delete the files I simply executed the "Boot File Recovery", "MBR Recovery" and, "Boot Sector Recovery". Hence I would be happy to correct that Issue.

b) How to install a new version of windows 8 that does not say upgrade, in the unlikely event that I cannot restore or repair the MBR.

Thanks.
jrsylvainAsked:
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nobusCommented:
it is probably trying to boot from usb  -so check in the bios your boot priority
here is how to enter bios :  http://www.makeuseof.com/tag/how-to-access-the-bios-on-a-windows-8-computer/
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jrsylvainAuthor Commented:
Hi Nobus,

I did that it still give me the same message.

The good thing is that when I go to the BIOS, the OS Installed is said to be windows 8 (factory OS installed: Windows 8).

I guess it is only an issue with the any or all of the following: "Boot File", "MBR" and, "Boot Sector".

This is a new computer, there is a second partition I cannot see it anymore.

Do you guys have an idea of a solution?

Thanks.
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☠ MASQ ☠Commented:
Do you have the installation DVD for Win 8 ?

If so you can run the repairs from there - all 'Windows Boot Genius' is doing is giving you a GUI to do this but if it has corrupted bootmgr it would be better to run a repair manually.

What's the exact message you're getting when Windows fails to launch?
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jrsylvainAuthor Commented:
the message I get after the "windows boot genius" is:
"an operating system was not found. Try disconnecting any drives that don't contain an operating system. Press Crtl+Alt+Del to restart.

But when I go to the BIOS is says that (factory OS installed: Windows 8).

Will any Windows 8 home work?
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☠ MASQ ☠Commented:
The message is pretty much self-explanatory, the bootable partiton can no longer be found.

That may be a hardware setting such a boot order or a hardware failure like a drive cable but given it happened straight after you running "windows Boot Genius" it looks like it's a setting in the boot record.  

The entry in the BIOS is part of the UEFI extension - that pretty much says Windows 8 is installed - but it's just a marker, that doesn't mean a Windows 8 install is being detected, just that the system is configured for one.

Ideally you need the DVD matching your install - don't forget at the end of this to make a recovery disk - don't worry no one ever does until after something like this happens to them and not just "other people".

As you've already got bootable media setup for Windows Boot Genius let's start there for the repair.  Can you boot to it and go to the Disk Tools tab, choose Partition Recovery and report back on what it finds.

Don't make any changes
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jrsylvainAuthor Commented:
The partition restore finds the c drive.

It also shows the archive details containing 0.00 GB.

It also asks me to select an image to restore.
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☠ MASQ ☠Commented:
Don't make any changes yet

On the Disk Partition page you should see a row labelled Disk 1 just below the color code for partition formats

Does it just show one partition labelled C: ??
Really we should be seeing multiple partitions of Drive 1

Just to recap - when you ran it first you went to the "Crash before loading bar" section of Solution Centre and selected the options you described in your first post?

Did you test rebooting between each change or did you make all the changes and then reboot?
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jrsylvainAuthor Commented:
Guilty as charge.

unfortunately, I reckon it was very silly to make all the changes at once.

I had finished the second change when I came to realize it was a bad move.

Thanks.
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☠ MASQ ☠Commented:
Any news on if Disk 1 is partitioned still?
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jrsylvainAuthor Commented:
Please find enclosed a snapshot of the partition manager window of windows boot genius.

Thanks.
20131006-133440.jpg
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nobusCommented:
try the boot corrector from paragon free software : http://www.paragon-software.com/free/      
if unsure what to do - post screenshots before making changes!
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jrsylvainAuthor Commented:
I am downloading and will keep you posted.

Thanks very much.
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nobusCommented:
your boot genius is a real genius...it seems
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jrsylvainAuthor Commented:
I seem to not be able to find the key for that Paragon? How much does it cost if I have to buy it?
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jrsylvainAuthor Commented:
I managed to use paragon.

It loaded the boot manager on the faulty laptop.

It is now providing me with four options:

a) normal mode:
b) safe mode;
c) low-graphics safe mode;
d) find OSes on your hard disks.

What's next?

Thanks
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nobusCommented:
a) normal mode:
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jrsylvainAuthor Commented:
Hi Nobus,

The problem is weirder than that.

I tried the normal mode.

Every time the computer tries load it gives a message similar to the following:
"the operating system couldn't load because a system file is missing or is containing errors"

0xc000022 something like that.

Now, I try safe mode from the menu instead of normal mode and it hanged.

Further to that, I managed to get a copy of windows 8 pro. As I tried to install it, the system tells me that it does not have the driver for the hdd, that's the driver I am looking for now and attempt a clean install on the computer.

Thanks and Kind Regards.
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nobusCommented:
>>  0xc000022 something like that  <<  post the exact message please!
did you make the cd on the bad pc?   then it can be corrupt also; best make it on a known working PC
you can also try the rescue kit from paragon - also free :
http://www.paragon-software.com/home/rk-express/

*** it can be caused by bad hardware too - if you have more than 1 ram stick, test with each one separately, or run diags on ram and disk
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jrsylvainAuthor Commented:
I was tempted to believe the RAM could be let me try. I will revert back but now how to fix the question of the hard drive that cannot show, and is asking for driver when I try to install a fresh copy of windows 8. By the way it is a windows 8 pro.

Keeping in mind that the computer is an hp pavilion g6 (amd a6).

Thanks.
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nobusCommented:
don't concentrate on the install problem -instead, verify ram and disk run properly
best use the UBCD :
Hardware diagnostic CD    UBCD
 i suggest the UBCD  to run some diags first - to be sure about the basics
go to the download page, scroll down to the mirror section, and  click on a mirror to start the download
Download the UBCD and make the cd   <<==on a WORKING PC, and boot the problem PC from it
Here 2 links, one to the general site, and a direct link to the download

since the downloaded file is an ISO file, you need to use an ISO burning tool
if you don't have that software, install cdburnerXP : http://cdburnerxp.se/

If you want also the Ram tested - run memtest86+ at least 1 full pass,  - you should have NO errors!
 
For disk Diagnostics run the disk diag for your disk brand (eg seagate diag for seagate drive)  from the HDD section -  long or advanced diag !  (runs at least for30 minutes)

http://www.ultimatebootcd.com/                        ultimate boot cd
http://www.ultimatebootcd.com/download.html             download page
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jrsylvainAuthor Commented:
Hi Nobus,

I conducted the test on the hard drive and the ram. There is no error.

What should I do next?

Thanks.
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nobusCommented:
ok
answer these now :
>>  0xc000022 something like that  <<  post the exact message please!
did you make the cd on the bad pc?   then it can be corrupt also; best make it on a known working PC
you can also try the rescue kit from paragon - also free :
http://www.paragon-software.com/home/rk-express/
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jrsylvainAuthor Commented:
Hi Nobus,

as I do not have a CD writer (I am using an X1 carbon from Lenovo), I found a way to create a bootable usb from the receommended download of ubcd...

now I restarted my computer booting straight from the internal hard drive it says that there is no operating system installed.

I restarted it using and boot from  CD I had (HIREN) it says the following:

"your pc couldn't start properly

after multiple tries the opearting system on your pc failed to start so it needs to be repaired.

Error code: 0xc0000001

you will need to use the recovery cd, contact your system administrator or pc manufacturer

press enter to try again
press f8 for startup settings"
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nobusCommented:
>>  I found a way to create a bootable usb from the receommended download of ubcd...   <<  ok, and what diags did you run? and did you run the long disk diag as well?
results?

the CD you mentioned CANNOT be used here - it has pirated software - so i cannot comment on it
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jrsylvainAuthor Commented:
Ok did receive it from an IT guy.

and it was not of much help anyway.

But from the diag you recommended I ran the memtest86+ twice and it passes with no error at all. I also ran the disk diag tool (extended) and there was no error.

Honestly nobus, I already purchased windows 8 pro. I want to reformat the painful computer,
install the clean copy of woindows 8 and keep moving forward.

It just get me tired trying to make do with this installed OS.

Any advice on which tool I can use to reformat the computer and install windows 8 pro?

Thanks.
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jrsylvainAuthor Commented:
Hi Nobus,

When I try to do a repair with the windows 8 pro cd/dvd, it says:
"The drive where windows is installed is locked. Unlock the drive and try again."

then I only have a cancel button that returns me to the previous screen.

What do you think?

Thanks.
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nobusCommented:
jrsylvain - sorry, but the comment i posted yesterday did not get thru for some reason.
>>  Any advice on which tool I can use to reformat the computer and install windows 8 pro?
  <<  you don't need any tools; what i do is insert the W8 install DVD, and when the disk option page comes up, delete the partitions (except recovery ones)
then formatting will be done automatic

here a guide :  http://pcsupport.about.com/od/windows-8/ss/windows-8-clean-install-part-1.htm
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jrsylvainAuthor Commented:
It gave most of the required information and assistance.
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nobusCommented:
tx for feedback
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