Dell Inspiron 15r LCD Screen

My cousin inadvertently stepped on his Dell Inspiron 15r lcd screen and broke it.

I am trying to get a replacement screen for him but unfortunately, I can't see anything when I boot up the laptop.

When I tried to order a replacement lcd screen, I see the model 15r but I also see various additional things that are confusing me.

Things like:

-15R LAPTOP LCD SCREEN 15.6" WXGA HD LED DIODE
-INSPIRON I15R 15.6 WXGA HD
-OEM Dell 8G1JY Inspiron 15R 5520 15.6" HD LED LCD Screen
-INSPIRON 15R N5110 15.6 GLOSSY LAPTOP LCD SCREEN LED HD
-DELL INSPIRON 15R 5521 15.6"
-DELL INSPIRON 15R 5520 15.6"

Does it really what screen I get as long as it is model 15R?

What does it mean when it is glossy, etc?

Thanks a lot in advance
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sammySeltzerAsked:
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John-Charles-HerzbergCommented:
This is a good example of Glossy vs Matte.  The one on the left is Glossy and the one on the right is Matte
Matte vs glossy
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pjamCommented:
Look on the bottom side for the Service Tag number, that should get you what you need.
going to be expensive i am afraid.  May want to consider using an external monitor instead, my two cents.
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sammySeltzerAuthor Commented:
John-Charles-Herzberg,

Thank you for explaining the differences.

Is there a way to tell whether the lcd on this laptop is glossy or matte?

pjam,

Thank you as well.

I will look at the service tag number.

Are you saying that I need to search for a screen using the service tag as opposed to model #?
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pjamCommented:
Correct, If there is more than one screen for that model. the ST should tell you explicitly what was used.
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John-Charles-HerzbergCommented:
If you can see yourself in the screen (like a dark mirror) or can see fingerprints on the screen you have a glossy screen otherwise it is a Matte.

Thanks
JC
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sammySeltzerAuthor Commented:
Well, looks like I am having problem finding the correct service tag.

The service tag on the laptop says G00LJX (0 as in number) or Gooljx.

When I type each on browser, it comes up as invalid.

There is also Express Service Code = 4829522965 and it isn't helping much.
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John-Charles-HerzbergCommented:
Can you connect the laptop to a external monitor?  If so you can go to this link to find the code and try "Option 1"

http://www.dell.com/support/troubleshooting/us/en/19/Expressservice/

Thanks
JC
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sammySeltzerAuthor Commented:
Well, I actually did this last night - connected to desktop monitor and was able to the actual model.

The actual model is 15R 5521.

With this, I was able to order what I think is the correct lcd screen.

It should be here between 10/9 and 10/16.

I will know then if I ordered the correct one.
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sammySeltzerAuthor Commented:
Well, I decided it was best to just send it to Dell.

They have fixed it with a bill of almost $300.00.

Thanks all for your help.
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