scanpst outlook 2010

I have a pst file for a user at work that I have scanned 10x and scanpst still says that there are errors
is there something else that can be done to pst files when scanpst doesn't seem able to fix it?
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JeffBeallAsked:
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meko72Commented:
Export to another PST
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JohnBusiness Consultant (Owner)Commented:
Another approach is to copy the PST to backup.PST. Then close Outlook, remove the email profile, create a new email profile and import BACKUP.PST.

Whichever approach you use, you will have to remove the existing Outlook profile and create a new one for the new file.

.... Thinkpads_User
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JeffBeallAuthor Commented:
meko72, do you mean creating a new pst file then exporting it into the new pst? because I tried this and it seems to lock up outlook. my test pst is only 53mb and outlook couldn't complete the task
thinkpads_user - I'm a little apprehensive about deleting the profile because for a different problem with different user, I tried an experiment and deleted my profile on my work laptop, and then tried to create my exchange profile again but exchange would NOT let me choose an exchange account. I eventually had to delete my windows 7 profile, then I could create a new exchange profile.
I think this is unique to were I work, because I never had this problem before I started at my present job.
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JohnBusiness Consultant (Owner)Commented:
SCANPST errors do not usually indicate a corrupted Windows User Profile. However you said you could not export the PST because Outlook locked up. You could always make a test Windows user profile to test these statements.

Now if you have a PST file, then Exchange should not enter into it. PST files are local to the machine. Are you trying to use remote (network) PST files?  Microsoft frowns on that.

So perhaps you could clarify. In a simple local Outlook situation with a bad PST file, recreating the Outlook Profile should not cause an issue.

.... Thinkpads_User
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JeffBeallAuthor Commented:
"Are you trying to use remote (network) PST files?"

where I work they have the pst files on a network share - however, I am aware that Microsoft doesn't recommend this, I am a small fish in a big pond and have to play by my employer's rules.
having said that, when I use scanpst - I close outlook, then copy the pst to the local drive then run scanpst on the local copy ( scanpst always wants to make a backup of the pst anyhow, and this way I am already working on a copy or the orginal ) I think this runs faster anyhow.

"In a simple local Outlook situation with a bad PST file, recreating the Outlook Profile should not cause an issue."

I definitely agree, however, for some reason when I removed my profile there were problems. But like I mentioned, I think it is something weird at my work. I don't think I ever had problems at the other places I have worked.
I opened this question in hopes that there are tools other than scanpst, mainly because of the problems I have run into at my work.
If there aren't other tools I guess I could revist removing the profile. I will have to do this on a test account though.
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JohnBusiness Consultant (Owner)Commented:
where I work they have the PST files on a network share

That is probably what is causing the PST file to corrupt.

I will have to do this on a test account though.

Please let us know how that works out.

... Thinkpads_User
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JeffBeallAuthor Commented:
I haven't been able to do more with this problem, and I didn't want this question to sit too long.
Thank you for the help though. I will trying to work on this some more at a later time.
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