Link to home
Start Free TrialLog in
Avatar of BPB
BPB

asked on

New files not showing on network share

Hi.

We're having a problem, that's been going on for roughly 6 months, and i haven't been able to find a solution to this myself.

We have a Kyocera copier, that can scan documents to .pdf files directly to a SMB share.
That works fine.

However, some users can't see the files right away, if they look in the network folder, it just seems empty.
However, if another user tries, the user might be able to see the document.
If the file is renamed, the file appears for the user that could not see it before.

It seems like Windows Explorer is not "updating" and therefore the user can't see the document.

The network share is on a Windows Server 2008 SP2
The client is a Windows Server 2008 r2 (terminal server)

Since we have been aware of the problem, we have seen it on our own server aswell.
Here we have
Windows Server 2008 r2 with the network share
and the clients are Windows 7.


EDIT:
I have tried this solution, and it did not help
http://social.technet.microsoft.com/Forums/windowsserver/en-US/4b69fe06-2b72-4795-a691-aa68aa348cb1/explorer-folder-update-issues-server-2008-r2-terminal-server

If any information is lagging, please let me know!
Best Regards, Dennis.
ASKER CERTIFIED SOLUTION
Avatar of Emmanuel Adebayo
Emmanuel Adebayo
Flag of United Kingdom of Great Britain and Northern Ireland image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of BPB
BPB

ASKER

These values needs to be set on the server with the shares on correct ?
Yes, set these value on the servers that hold the share.

Regards
Avatar of BPB

ASKER

Okay.
I figured so.

The settings has been set, and i will reboot the server tonight.
Ill test this for about 2 weeks, and get back with the results.

Thanks alot!
I've requested that this question be deleted for the following reason:

Not enough information to confirm an answer.