WebClient 5.5: displaying wrong information?

Posted on 2013-10-08
Medium Priority
Last Modified: 2013-10-08
For example:

1. It says 'VMWare Tools out of date on this virtual machine' but above, under VMWare Tools it says: 'running, version 9921 (current)?

2. It claims the guest OS is Windows 2000 while it's Windows 2003 ...

Any ideas why?

Question by:Xeronimo
LVL 22

Expert Comment

by:Haresh Nikumbh
ID: 39555223
Which browser you have used for Webclient ? try with Firefox.. if you have not tried.

Author Comment

ID: 39555232

Expert Comment

ID: 39555241
Can you initiate a vmware tools install and see if it helps?
Keep up with what's happening at Experts Exchange!

Sign up to receive Decoded, a new monthly digest with product updates, feature release info, continuing education opportunities, and more.

LVL 22

Expert Comment

by:Haresh Nikumbh
ID: 39555242
Okay and what about vSphare client ? issue is with only Webclient or both ?

Author Comment

ID: 39555247
The VMWare Tools options are all greyed out ... and all the VMs.

The vSphere Client displays the correct information, unlike the WebClient. The vSphere Client also offers the VMWare Tools options.
LVL 126

Accepted Solution

Andrew Hancock (VMware vExpert / EE MVE^2) earned 2000 total points
ID: 39555289
It's an issue with VMware Software, log a support request!

Author Comment

ID: 39555345

Featured Post

Free Tool: Site Down Detector

Helpful to verify reports of your own downtime, or to double check a downed website you are trying to access.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

This article will show you how to create an ISO CD-ROM/DVD-ROM image (*.iso), and MD5 checksum signature, for use with VMware vSphere Hypervisor 6.5 (ESXi 6.5). It's a good idea to compare checksums, because many installations fail because of a corr…
In this article, I show you step by step with screenshots to assist you - HOW TO: Deploy and Install the VMware vCenter Server Appliance 6.5 (VCSA 6.5), with some helpful tips along the way.
Teach the user how to rename, unmount, delete and upgrade VMFS datastores. Open vSphere Web Client: Rename VMFS and NFS datastores: Upgrade VMFS-3 volume to VMFS-5: Unmount VMFS datastore: Delete a VMFS datastore:
Advanced tutorial on how to run the esxtop command to capture a batch file in csv format in order to export the file and use it for performance analysis. He demonstrates how to download the file using a vSphere web client (or vSphere client) and exp…
Suggested Courses

619 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question