Issue with iPhone and ActiveSync of Exchange 2010 ...

Hello to all, a customer has a Windows Server 2008 R2 Service Pack 2 and Exchange 2010 SP3. Exchange 2010 comes from a migration to Exchange 2003 installed on Windows Server 2003 SP2, now I have a problem with connecting an iPhone to Exchange 2010 where Exchange ActiveSync does not have SSL: the message that returns iPhone after the stage of creation of the account "exchange" is: Title "Exchange" - Message "Unable to verify account information." I tried to remove the SSL protection, but nothing to do. I have found in the event viewer error "1053" of "MSExchange ActiveSync." I do not know where to turn, everything seemed so easy to achieve.

Thank you and good job

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Will SzymkowskiSenior Solution ArchitectCommented:
Take a look at this KB article as it might resolve your issue.


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Exchange 2010 has SSL encryption by default. Make sure that "Use SSL" is "on" on your iPhone.
Simon Butler (Sembee)ConsultantCommented:
SSL is not optional with Exchange 2010.
A self signed certificate is not supported for use with ActiveSync either.

If you haven't already, you need to get a commercial SSL certificate - suitable types are available from around US$60/year. Then configure Exchange to use it everywhere.

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mrpaologattoAuthor Commented:
Thanks for the quick answers, but I will be by the customer on Monday 14/10. I will keep you updated as soon as I shall apply to your specifications.
Good job
Will SzymkowskiSenior Solution ArchitectCommented:
How has this question not been closed?

mrpaologattoAuthor Commented:
Thank you
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