Issue with iPhone and ActiveSync of Exchange 2010 ...

Hello to all, a customer has a Windows Server 2008 R2 Service Pack 2 and Exchange 2010 SP3. Exchange 2010 comes from a migration to Exchange 2003 installed on Windows Server 2003 SP2, now I have a problem with connecting an iPhone to Exchange 2010 where Exchange ActiveSync does not have SSL: the message that returns iPhone after the stage of creation of the account "exchange" is: Title "Exchange" - Message "Unable to verify account information." I tried to remove the SSL protection, but nothing to do. I have found in the event viewer error "1053" of "MSExchange ActiveSync." I do not know where to turn, everything seemed so easy to achieve.

Thank you and good job

Who is Participating?
Will SzymkowskiConnect With a Mentor Senior Solution ArchitectCommented:
Take a look at this KB article as it might resolve your issue.

stevepcguyConnect With a Mentor Commented:
Exchange 2010 has SSL encryption by default. Make sure that "Use SSL" is "on" on your iPhone.
Simon Butler (Sembee)ConsultantCommented:
SSL is not optional with Exchange 2010.
A self signed certificate is not supported for use with ActiveSync either.

If you haven't already, you need to get a commercial SSL certificate - suitable types are available from around US$60/year. Then configure Exchange to use it everywhere.

Simplify Active Directory Administration

Administration of Active Directory does not have to be hard.  Too often what should be a simple task is made more difficult than it needs to be.The solution?  Hyena from SystemTools Software.  With ease-of-use as well as powerful importing and bulk updating capabilities.

mrpaologattoAuthor Commented:
Thanks for the quick answers, but I will be by the customer on Monday 14/10. I will keep you updated as soon as I shall apply to your specifications.
Good job
Will SzymkowskiSenior Solution ArchitectCommented:
How has this question not been closed?

mrpaologattoAuthor Commented:
Thank you
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.