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Error : Microsoft Setup Bootstrapper Has Stopped Working ,
when trying to install Lync 2013 (32 bit) ,

Already removed MS Office 2010
Removed Microsoft Office folder in C:\Program Files (x86)

Re-installed Office 2010

Same error when trying to install Lync 2013.

Tried Microsoft Fix it tool for : unable to install / uninstall a program.

Also , different user logged on to computer - same error.

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Jackie ManCommented:
Is Kaspersky anti-virus installed?

If yes, removed it and try again.
mvalencia2003Author Commented:
Kaspersky is not installed.
Jackie ManCommented:
What is the anti-virus / third party personal firewall installed?
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mvalencia2003Author Commented:
mvalencia2003Author Commented:
Fixed it by doing following :

Removed Office 2010

Removed Office Folder Directories (C:\Program Files (x86)\Microsoft Office)


Ran "Microsoft Fix it 50450" ( to clean up registry.

Installed Lync 2013 first , then Office 2010 ...

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mvalencia2003Author Commented:
Fix is above ,
We had Cryptolocker group policies blocking access to certain folders.  Once we moved the computer out of the OU where the policy was applied the install worked.
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