IE 10 does not render in Win 7

I have a user running Windows 7 Pro, 64 bit on a relatively new Lenovo Intel Core i5-2400 3.10GHz, 4gb PC.  I am unable to get IE10 to load on the computer.  IE starts but then does not appear to completely load, it does not display a toolbar nor any menus.  The close button will not close it - I have to close it from the Quick Launch bar or Task Manager.

I have set IE to be the default program for all Internet access.  I have uninstalled Chrome - the only other browser.

I am unable to uninstall IE10 to roll back to earlier version (thank you Microsoft).  I have disabled IE10 in Add/Remove Windows Components.

I would rather not be using IE10 at all but, unfortunately, one of the government sites we need to use says it works only in IE and Netscape (whoopie).  The site also does not support Firefox so that is not an option.

Suggestions on how to reinstall IE10, reset it, repair it, or shoot it?

Ken
Ken HerrIT DirectorAsked:
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adriaanvwCommented:
You can add and remove IE10 by going to Control Panel > Programs and Features.

Then click on "Turn Windows features on or off" and untick the tick box for IE10. Click OK to let it remove IE10, then reboot, and go through the above process again, this time ticking the box for IE10.
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jcimarronCommented:
mrken46--
"Turn Windows features on or off" will only disable IE10.  It will not remove it.  (That instruction is for Win 8)

What version of IE is now installed?  Open IE, click Help on the MenuBar|then About Internet Explorer.
If IE10 is already installed you can uninstall it from Control Panel|Programs and Features|View Installed Updates (upper left panel), scroll to Windows Internet Explorer 10 (in the Microsoft Windows section) and uninstall from there.
Now try to install IE10 using
http://windows.microsoft.com/en-us/internet-explorer/ie-10-worldwide-languages   or
http://www.microsoft.com/en-us/download/internet-explorer-10-details.aspx

Before uninstalling IE10 it might be a good idea to reinstall Chrome so that you will have a browser in case all versions of IE do not work.  And also to download the Installation file for IE10 from one of the links immediately above--just in case.. :)

And the definitive way to uninstall IE may be to use Repair Install.
http://www.sevenforums.com/tutorials/3413-repair-install.html
This will not affect installed programs or personal data.  But it will take two hours more or less.
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Boyd (HiTechCoach) Trimmell, Microsoft Access MVPDesigner and DeveloperCommented:
You may have a bad add-in.

Try launching IE in safe mode. Search the start men for Internet Explorer (No Add-ons). If this works the there is something else installed that is causing the issue.

safe mode
Also check for viruses and spyware
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