pmcgovern
asked on
Exchange 2010 on WIndows 2008 R2 will not start unless old server is booted.
We migrated to Windows 2008 R2 server and Exchange 2010. All Outlook client are connected to 2010 server and functioning. New 2008 R2 server is Global Catalog server and all FSMO rolls have been transferred. If we down old server and reboot new server Exchange Information Store service (and a few others Exchanges services) will loop on starting and stopping. As soon as we boot old server the Exchange Information Store service starts and all works. At some point in the future we will demote old server. My concern is if old server fails or I demote it will my Exchange 2010 stop working.
This is not normal behaviour, you should definitely figure this out soon before you can remove the old server. What does eventlog say about starting and stopping of the EIS service?
ASKER
Following are System Events repeatedly recorded until old server is booted.
Level Date and Time Source Event ID Task Category
Error 10/7/2013 8:44:07 AM Service Control Manager 7031 None The Microsoft Exchange Information Store service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 5000 milliseconds: Restart the service.
Error 10/7/2013 8:44:07 AM Service Control Manager 7024 None "The description for Event ID 7024 from source Service Control Manager cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
Microsoft Exchange Information Store
%%2415
The locale specific resource for the desired message is not present
"
Information 10/7/2013 8:44:07 AM Service Control Manager 7036 None The Microsoft Exchange Information Store service entered the stopped state.
Error 10/7/2013 8:43:50 AM Service Control Manager 7031 None The Microsoft Exchange Transport service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 5000 milliseconds: Restart the service.
Error 10/7/2013 8:42:54 AM Service Control Manager 7031 None The Microsoft Exchange RPC Client Access service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 5000 milliseconds: Restart the service.
Error 10/7/2013 8:42:40 AM Service Control Manager 7031 None The Microsoft Exchange Information Store service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 5000 milliseconds: Restart the service.
Error 10/7/2013 8:42:40 AM Service Control Manager 7024 None "The description for Event ID 7024 from source Service Control Manager cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
Microsoft Exchange Information Store
%%2415
The locale specific resource for the desired message is not present
"
Information 10/7/2013 8:42:40 AM Service Control Manager 7036 None The Microsoft Exchange Information Store service entered the stopped state.
Thank you.
Level Date and Time Source Event ID Task Category
Error 10/7/2013 8:44:07 AM Service Control Manager 7031 None The Microsoft Exchange Information Store service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 5000 milliseconds: Restart the service.
Error 10/7/2013 8:44:07 AM Service Control Manager 7024 None "The description for Event ID 7024 from source Service Control Manager cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
Microsoft Exchange Information Store
%%2415
The locale specific resource for the desired message is not present
"
Information 10/7/2013 8:44:07 AM Service Control Manager 7036 None The Microsoft Exchange Information Store service entered the stopped state.
Error 10/7/2013 8:43:50 AM Service Control Manager 7031 None The Microsoft Exchange Transport service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 5000 milliseconds: Restart the service.
Error 10/7/2013 8:42:54 AM Service Control Manager 7031 None The Microsoft Exchange RPC Client Access service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 5000 milliseconds: Restart the service.
Error 10/7/2013 8:42:40 AM Service Control Manager 7031 None The Microsoft Exchange Information Store service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 5000 milliseconds: Restart the service.
Error 10/7/2013 8:42:40 AM Service Control Manager 7024 None "The description for Event ID 7024 from source Service Control Manager cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
Microsoft Exchange Information Store
%%2415
The locale specific resource for the desired message is not present
"
Information 10/7/2013 8:42:40 AM Service Control Manager 7036 None The Microsoft Exchange Information Store service entered the stopped state.
Thank you.
There's still a reference to the old server. Is the old server the antivirus server ?
Or can you check the System Settings in the Exchange Management Console > Server Configuration > to the right, right mouse click on the server, then tab System Settings, is it pointing to the old server?
Or can you check the System Settings in the Exchange Management Console > Server Configuration > to the right, right mouse click on the server, then tab System Settings, is it pointing to the old server?
ASKER
Yes - Exchange 2010 Management Console Server Configuration properties System Settings Tab shows old server as Domain Controller and Global Catalog Server used by Exchange.
So let it point to itself, as you already stated all FSMO roles were already transfered.
ASKER
Do I change this in Server Configuration - Modify Configuration Domain Controller? Set to use a Default Domain Controller now.
Any other settings that need to be changed?
Thanks for your help.
Any other settings that need to be changed?
Thanks for your help.
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
Solution was on right track but there were other issues. Ended up with Microsft Support to fix all issues.