samcory
asked on
Outlook anywhere
Please can anyone help I cannot connect to outlook anywhere .
Remote Desktop works
Outlook web access works
VPN works
Outlook will connect if the VPN is used.
but even with all the correct connection settings outlook does not connect .
Remote Desktop works
Outlook web access works
VPN works
Outlook will connect if the VPN is used.
but even with all the correct connection settings outlook does not connect .
ASKER
everything passed up till here: (I had no problem with SBS2008 using the self issued certificate!)
Attempting to resolve the host name remote.mydomain.com in DNS.
The host name resolved successfully.
Additional Details
IP addresses returned: 99.106.xx.xx Elapsed Time: 33 ms.
Testing TCP port 443 on host remote.mydomian.com to ensure it's listening and open.
The port was opened successfully.
Additional Details
Elapsed Time: 182 ms.
Testing the SSL certificate to make sure it's valid.
The SSL certificate failed one or more certificate validation checks.
Additional Details
Elapsed Time: 7744 ms.
Test Steps
The Microsoft Connectivity Analyzer is attempting to obtain the SSL certificate from remote server remote.mydomian.com on port 443.
The Microsoft Connectivity Analyzer successfully obtained the remote SSL certificate.
Additional Details
Remote Certificate Subject: CN=remote.mydomian.com, Issuer: CN=mylocaldomian-MY-SERVER -CA. Elapsed Time: 7701 ms.
Validating the certificate name.
The certificate name was validated successfully.
Additional Details
Host name remote.mydomian.com was found in the Certificate Subject Common name. Elapsed Time: 0 ms.
Certificate trust is being validated.
Certificate trust validation failed.
Test Steps
The Microsoft Connectivity Analyzer is attempting to build certificate chains for certificate CN=remote.mydomian.com.
A certificate chain couldn't be constructed for the certificate.
Additional Details
The certificate chain couldn't be built. You may be missing required intermediate certificates.
Elapsed Time: 21 ms.
Attempting to resolve the host name remote.mydomain.com in DNS.
The host name resolved successfully.
Additional Details
IP addresses returned: 99.106.xx.xx Elapsed Time: 33 ms.
Testing TCP port 443 on host remote.mydomian.com to ensure it's listening and open.
The port was opened successfully.
Additional Details
Elapsed Time: 182 ms.
Testing the SSL certificate to make sure it's valid.
The SSL certificate failed one or more certificate validation checks.
Additional Details
Elapsed Time: 7744 ms.
Test Steps
The Microsoft Connectivity Analyzer is attempting to obtain the SSL certificate from remote server remote.mydomian.com on port 443.
The Microsoft Connectivity Analyzer successfully obtained the remote SSL certificate.
Additional Details
Remote Certificate Subject: CN=remote.mydomian.com, Issuer: CN=mylocaldomian-MY-SERVER
Validating the certificate name.
The certificate name was validated successfully.
Additional Details
Host name remote.mydomian.com was found in the Certificate Subject Common name. Elapsed Time: 0 ms.
Certificate trust is being validated.
Certificate trust validation failed.
Test Steps
The Microsoft Connectivity Analyzer is attempting to build certificate chains for certificate CN=remote.mydomian.com.
A certificate chain couldn't be constructed for the certificate.
Additional Details
The certificate chain couldn't be built. You may be missing required intermediate certificates.
Elapsed Time: 21 ms.
ASKER CERTIFIED SOLUTION
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ASKER
I did as requested and loaded the SBSCERTIFICATE.CER
then put the details into my computer
and I still get a message:
"the action cannot be completed. The connection to MS Exchange is unavailable. Outlook must be on line or connected to complete this action."
(Taking note that the connection to Outlook works with the VPN connected)
The settings of the email in the connections part were:
connect using my local network - TICKED
Connection to MS Exchange using HTTP - TICKED
Exchange proxy settings are:
https:// remote.mydomain.com
connect using ssl -TICKED
(also tried puting a tick in "Only connect to proxy servers that have principal name etc" with the line "msstd:remote.mydomain.com ")
Used BASIC AUTHENTICATION
then put the details into my computer
and I still get a message:
"the action cannot be completed. The connection to MS Exchange is unavailable. Outlook must be on line or connected to complete this action."
(Taking note that the connection to Outlook works with the VPN connected)
The settings of the email in the connections part were:
connect using my local network - TICKED
Connection to MS Exchange using HTTP - TICKED
Exchange proxy settings are:
https:// remote.mydomain.com
connect using ssl -TICKED
(also tried puting a tick in "Only connect to proxy servers that have principal name etc" with the line "msstd:remote.mydomain.com
Used BASIC AUTHENTICATION
ASKER
Got it work. Was putting the certificate in wrong place.
Thank you for your prompt help
Thank you for your prompt help
ASKER
I've requested that this question be closed as follows:
Accepted answer: 0 points for samcory's comment #a39558161
for the following reason:
Thanks for your prompt help in guiding me in the right directin
Accepted answer: 0 points for samcory's comment #a39558161
for the following reason:
Thanks for your prompt help in guiding me in the right directin
Did you accept only your own comment on purpose?
ASKER
No I meant to thank CQALIHER for his help and award him the full points for his excellent and quick help
Please fix.
sorry for the trouble
Sam
Please fix.
sorry for the trouble
Sam
Per comment 39561516
ASKER
Comment 39561516 should read as a thank you to cgaliher
sorry for typo
sorry for typo
So I'll start with a simple suggestion. Use Microsoft's remote connectivity analyzer tool. It has a test specifically for Outlook Anywhere. That will at least help us know what questions to ask...
https://testconnectivity.microsoft.com/