Word Document Takes Too Long To Open

mvalencia2003 used Ask the Experts™
Word document takes long time to open (5+ minutes) , on the splash loading screen for Word - it shows a network path no longer available , even if document file is saved on local C drive.

Any ideas?

Thanks in advanced...
Watch Question

Do more with

Expert Office
EXPERT OFFICE® is a registered trademark of EXPERTS EXCHANGE®
IT Support Professional
check the add-ons ... go to file - options - add-ins and click on go (next to com add-ins) .. usually add-ins are installed with other programs (like antivirus, team viewer, pdf) and so on ... disable them, and try ... then you should enable them one by one to check where is the one that causes the delay
Top Expert 2012
It could be looking for its attached template. This can happen if the document was created from a template on a server which is no longer available.

Open the Templates and Add-ins dialogue with the Document Template button on the Developer tab. If the document template box does not read 'Normal', browse to the normal template. It should be something like:
C:\Users\*User Name*\AppData\Roaming\Microsoft\Templates\Normal.dotm

Note that if there were macros or styles in the unreachable template and they are still needed, you may have to find the template in its new position and attach that instead.
Skyler KincaidNetwork/Systems Engineer
I know this sounds stupid but make sure there are no printers that are not connected that are added via IP. Another thing you can try to see if it is a printer problem is to stop the print spooler service and then try to open the document.

I have seen it caused by a network printer that is showing offline and Word is trying to configure the page setup by accessing the printer but it is not connected. Worth a shot!
Ensure you’re charging the right price for your IT

Do you wonder if your IT business is truly profitable or if you should raise your prices? Learn how to calculate your overhead burden using our free interactive tool and use it to determine the right price for your IT services. Start calculating Now!

deroodeSystems Administrator

Also, check the difference between clicking a document (and thus starting word *AND* opening the document) vs. first starting word and from there open the document.
Please fallow the link this might help you


>Create a System Restore and take the system state backup first as precaution, Registry backup as well

>Run the microsoft fix it first
>If it doesn't work do it manually


Thanks all ,

Do more with

Expert Office
Submit tech questions to Ask the Experts™ at any time to receive solutions, advice, and new ideas from leading industry professionals.

Start 7-Day Free Trial