Bitlocker Win7 Ultimate

Posted on 2013-10-09
Medium Priority
Last Modified: 2013-11-01
Hi I recently turned Bitlocker on for 3 new laptops with tpm. These are being managed by the ad and there is a policy in place for machines with bitlocker installed.  When I started the bitlocker process I inserted a blank usb drive into the machine.  As I went through the setup for bitlocker it asked me and only gave me the choice of entering a PIN number at every startup. I added this and the encryption process began. In the past when I did this I was able to go back into the control and bitlocker and make a secondary backup of the recovery key for it to store in case the end user lost the original. This option is not showing up all I see is the option to reset the pin number. I have looked on other machines in our ad that have bitlocker and they have the option to back up the recovery key.  Did I miss a step somewhere in the process? Any help would be appreciated.
Thank you
Question by:Bills122
LVL 30

Expert Comment

by:Randy Downs
ID: 39559353
Try this

To copy your BitLocker recovery key

Open Bitlocker Drive Encryption by clicking the Start button Picture of the Start button, clicking Control Panel, clicking Security, and then clicking Bitlocker Drive Encryption.¿

Click Manage BitLocker, and then follow the instructions.

Author Comment

ID: 39560196
Nice answer but...  As I stated this option does not show up. All I get is the ability to reset the security pin.
Thanks for trying
LVL 58

Expert Comment

ID: 39560922

If you use AD to manage it, didn't you set it up so that rec. keys are backed up to AD automatically? If not, try this via command line:
manage-bde -protectors -get c:
...like shown here: http://blogs.technet.com/b/askcore/archive/2010/04/06/how-to-backup-recovery-information-in-ad-after-bitlocker-is-turned-on-in-windows-7.aspx
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Author Comment

ID: 39561169
Hi McKnife - I will give this a look at and then a try. To answer your question. I do not know if it is manage by ad or not. I am suspecting NO seeing they have me saving to thumb drives. Is there a way for me to tell if it is being managed by AD?
Thank you
LVL 58

Accepted Solution

McKnife earned 2000 total points
ID: 39563100
Yes, there is. Open the computer object in active directory and look for a tab like this:
LVL 72

Expert Comment

ID: 39617973
I've requested that this question be deleted for the following reason:

Not enough information to confirm an answer.

Author Comment

ID: 39617972
Sorry I have been out of touch for a emergency in the family. I pay for this service and think it is ever so wrong to just delete questions that a MEMBER that pays ask.

However thank you for the answer you provided it did point me in the right direction.

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