• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 120
  • Last Modified:

Deleted user in active directory

We had a user leave the company.  Her account was deleted in active directory.  But anytime anybody sends to any of the mailing groups she was in I get a copy of the undeliverable.  (The e-mail account does not exist at the organization this message was sent to.  Check the e-mail address, or contact the recipient directly to find out the correct address.)  We are on Exchange 2003.  I've looked EVERYWHERE in AD and can't find that account.  I've also unchecked "use cached Exchange mode" on various people's machines and there is no change.
Josh Hind
Josh Hind
1 Solution
Did you check distribuition lists that the account could have been part of?  Make sure it is removed from there as well?
Raheman M. AbdulSenior Infrastructure Support Analyst & Systems DeveloperCommented:
Add SELF account to the mailbox rights of the disabled user account
Give the SELF account Read, Full Mailbox Access and Associated External Account rights

For more details; http://support.microsoft.com/kb/319047
Josh HindSystems AdminAuthor Commented:
The account isn't disabled it was deleted outright.
Easily manage email signatures in Office 365

Managing email signatures in Office 365 can be a challenging task if you don't have the right tool. CodeTwo Email Signatures for Office 365 will help you implement a unified email signature look, no matter what email client is used by users. Test it for free!

I was originally thinknig maybe a SID was left inside the distribution group that could be causing this.

Have you attempted to restart Exchange and flush everything?
create the same account again
add it to the distribution list
test if you are not getting the same message
then delete the use from distribution list
test again
and then disable and then remove the account
purge all deleted accounts
Md. MojahidCommented:
Delete user from distribution group and try to remove her account from your outlook cache memory .
Josh HindSystems AdminAuthor Commented:
Mmicha, can you explain "flush everything"?  I did something like this when I was nosing around in there yesterday.  

I was in exchange system manager and, I forget where exactly, but I did a sort of refresh or, "Hey talk to AD and see if you on the same page."
When I said flush everything, I was meaning to restart the server which would reset anything.
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Featured Post

Free tool for managing users' photos in Office 365

Easily upload multiple users’ photos to Office 365. Manage them with an intuitive GUI and use handy built-in cropping and resizing options. Link photos with users based on Azure AD attributes. Free tool!

Tackle projects and never again get stuck behind a technical roadblock.
Join Now