<div>
Do you have printer installed on the machine ? <br />
When printing normal email does it print correctally ? <br />
Any event in eventlog ?
</div>


Do you have printer installed on the machine ?
When printing normal email does it print correctally ?
Any event in eventlog ?

<div>
Printer is a network printer, getting driver from server. <br />
The error is sporadic - can happen with Word docs, PDFs, anything<br />
Nothing in Windows logs
</div>


Printer is a network printer, getting driver from server.
The error is sporadic - can happen with Word docs, PDFs, anything
Nothing in Windows logs

<div>
is the default printer using PCL or PS driver??
</div>


is the default printer using PCL or PS driver??

<div>
<div class="content wysiwyg-content">
Good afternoon - we're getting this error when printing an email from Outlook 2010. The email has a PDF attachment. Any thoughts? Thanks!<br />
<a href="https://filedb.experts-exchange.com/incoming/2013/10_w41/681859/printererror.png" target="_blank" class="file-inline" title="screenshot of error (9 KB)"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 512 512"><path d="M67.508 468.467c-58.005-58.013-58.016-151.92 0-209.943l225.011-225.04c44.643-44.645 117.279-44.645 161.92 0 44.743 44.749 44.753 117.186 0 161.944l-189.465 189.49c-31.41 31.413-82.518 31.412-113.926.001-31.479-31.482-31.49-82.453 0-113.944L311.51 110.491c4.687-4.687 12.286-4.687 16.972 0l16.967 16.971c4.685 4.686 4.685 12.283 0 16.969L184.983 304.917c-12.724 12.724-12.73 33.328 0 46.058 12.696 12.697 33.356 12.699 46.054-.001l189.465-189.489c25.987-25.989 25.994-68.06.001-94.056-25.931-25.934-68.119-25.932-94.049 0l-225.01 225.039c-39.249 39.252-39.258 102.795-.001 142.057 39.285 39.29 102.885 39.287 142.162-.028A739446.174 739446.174 0 0 1 439.497 238.49c4.686-4.687 12.282-4.684 16.969.004l16.967 16.971c4.685 4.686 4.689 12.279.004 16.965a755654.128 755654.128 0 0 0-195.881 195.996c-58.034 58.092-152.004 58.093-210.048.041z"/></svg>printererror.png</a>
</div>
</div>


printererror.png

Good afternoon - we're getting this error when printing an email from Outlook 2010. The email has a PDF attachment. Any thoughts? Thanks!

PRNFile - No Printer Window

Windows 7 is an operating system from Microsoft. Features include multi-touch support, a redesigned Windows Shell with a new taskbar, referred to as the Superbar, a home networking system called HomeGroup, and performance improvements.

Windows 7

Microsoft Outlook is a personal information manager from Microsoft, available as a part of the Microsoft Office suite. Although often used mainly as an email application, it also includes a calendar, task manager, contact manager, note-taker, journal, and web browser.