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Cannot remove active sync device from exchange 2010

I have Exchange 2010 and Moble Iron.  In mobile Iron, it sees all the former employees active sync devices.  These disabled users have been moved to a different OU.  I have tried moving these users back to the original OU, using the GUI and CDM-LET to remove the active sync device.  I have tried scripts to remove the device.  I have even used adsiedit to remove the devices from the user.  They still show up in exchange and mobile iron and cannot be removed.

Are there any other suggestions for this?

Summary: 1 item(s). 0 succeeded, 1 failed.
Elapsed time: 00:00:00


The ActiveSyncDevice xxxx/Computers and Users/New Jersey/Users/xxxx/ExchangeActiveSyncDevices/iPad§ApplDLXH31S3DJHF cannot be found.
Click here for help... http://technet.microsoft.com/en-US/library/ms.exch.err.default(EXCHG.140).aspx?v=14.2.318.0&t=exchgf1&e=ms.exch.err.Ex0FBD0C

Exchange Management Shell command attempted:
Remove-ActiveSyncDevice -Identity 'xxxxx/Computers and Users/New Jersey/Users/xxxxx/ExchangeActiveSyncDevices/iPad§ApplDLXH31S3DJHF'

Elapsed Time: 00:00:00
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1 Solution
Simon Butler (Sembee)ConsultantCommented:
The information is stored in the mailbox. Therefore try a mailbox repair against the affected users, to see if that clears things up.

EricDabrowski2010Author Commented:
There is a utility called MFCMAPI  I can load the users profile and use this utility to remove the devices.  This is the only way to fix this issue.  Resolved on my own.
EricDabrowski2010Author Commented:
resolved on my own
MAS (MVE)Technical Department HeadCommented:
Question has a verified solution.

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