Chrome redirects you to a different link

PC is running XP Pro SP3

I’m having an issue where Google Chrome reroutes your URL.
For example, if I have a saved favorite to check the weather, it takes me there. But once I’m in it and click on a different link to search for weekend weather, the entire page changes to a shopping page.

Internet Explorer 8 does not do this. Only in Chrome

I ran all my maintenance tools (CCleaner, MalwareBytes, AdwCleaner, Junkware remover, TDSSkiller, Rkill,) A few file and registry entries were found and removed. Rebooted pc and ran tools again. PC came up clean. However the same website redirection reoccurred.

It only seems to be in Chrome
Andreas GieryicComputer Networking, OwnerAsked:
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Ken ButtersCommented:
did you try going into Chrome Settings / Advanced Settings (this is a hyperlink towards bottom of settings page)...

then there is a button at the bottom "Reset Browser settings" ?
☠ MASQ ☠Commented:
Chrome Redirect is a malware infection, usually in two parts one which sits the the Chrome folder as "chrome_updater and one that seeds this in the appdata subfolder for Chrome called delegate_execute.exe both of which need deletion or renaming/deleting in Safe Mode.

TBH I though MBAM had this covered in their updates earlier in the year.

If you're not getting anywhere you should be able to kill it by uninstalling and reinstalling provided you clean out the appdata Chrome subfolders.

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Andreas GieryicComputer Networking, OwnerAuthor Commented:
Yes I did
Newly released Acronis True Image 2019

In announcing the release of the 15th Anniversary Edition of Acronis True Image 2019, the company revealed that its artificial intelligence-based anti-ransomware technology – stopped more than 200,000 ransomware attacks on 150,000 customers last year.

Create a system Restore and take system state backup

>Boot in safe mode with Netowkring
>download and run the tds killer
>download and run the Hitman pro
>Download and run the MBAM
>run the TFC cleaner
>Remove the addins entries from Google chrome settings

>set the Google chrome as default search provider from settings goggle chrome

>You can also create a new goggle chrome profile

>Restart the computer and check
Ken ButtersCommented:
Here is a tool that may help you figure out what is causing the issue:

Name of the tool is AutoRuns, it will display the name of every program and every service that starts up on your machine.

When using this tool, be very careful, because it will allow you to remove system critical processes.  

Things to look for using this tool is anything listed as a BHO, "Browser Helper Object".  I usually google for anything that shows up in the list that I don't recognize.

Item's that are listed and highlighted (I think it was in red), are items that are set to run automatically but are no longer exist on your machine.   It is generally safe to remove these entries, but again... care should be taken before removing anything.  

You should probably set a restore point before taking any action with this tool.
Andreas GieryicComputer Networking, OwnerAuthor Commented:
I will perform this today when onsite. Thanks
I've requested that this question be closed as follows:

Accepted answer: 500 points for buttersk's comment #a39571467

for the following reason:

This question has been classified as abandoned and is closed as part of the Cleanup Program. See the recommendation for more details.
Andreas GieryicComputer Networking, OwnerAuthor Commented:
I would like to award the points. The issue was resolved.
Andreas GieryicComputer Networking, OwnerAuthor Commented:
I ended up uninstalling and reinstalling Google Chrome after removing all associated files and registry entries. NOTE: Prior to this, I did run all the antimalware tools I use including several mentioned above. Thanks for all your help
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