File Level Backup with Incremental and Event Log Notifications

Hi There!

I am looking for a backup product suitable for business, which will allow us to specify files and folders to be backed up (I don't want a partition or disk image backup product).

Ideally it will do FAST incremental (Fast like Shadowprotect). I found Genie Timeline which is good and Altaro BackupFS, but neither offer notifications other than emails, and a key feature we are looking for is event logging so we can capture those with our RMM Package and keep a realtime idea on the status of the backups on these 7 machines.

Needs to work with W7 and W8 64 Bit.

The backups will occur to NAS and then from NAS to another NAS offsite, over the WAN so the amount of data being Syncd between sites needs to be kept to a minimum.
networknAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

TMekeelCommented:
This functionality is built into Windows 8, It's called File History and similar to Apple's Time Machine software.
For Windows 7, you can do this also it's just not as slick.  What RMM tool are you using to capture events?
0
networknAuthor Commented:
Hi There!

None of the machines are W8 yet, but I don't want to use the built in Windows Stuff as we have seen a number of issues with MS Backup over the years.
0
networknAuthor Commented:
Labtech is our RMM.
0
The Ultimate Tool Kit for Technolgy Solution Provi

Broken down into practical pointers and step-by-step instructions, the IT Service Excellence Tool Kit delivers expert advice for technology solution providers. Get your free copy for valuable how-to assets including sample agreements, checklists, flowcharts, and more!

Joe Winograd, Fellow&MVEDeveloperCommented:
Hi networkn,
I've been using SyncBack from 2BrightSparks for many years:
http://www.2brightsparks.com/

I started with their SE version and then moved to their Pro version. They also have a Free version. Here's a comparison table for all three versions:
http://www.2brightsparks.com/syncback/compare.html

For business purposes, you should go with the Pro version. It can do everything you're looking for:

> allow us to specify files and folders to be backed up

That's exactly how the backup profiles work.

> Ideally it will do FAST incremental

Yes, it backs up only new/changed files.

> key feature we are looking for is event logging so we can capture those

Offers a full set of logging features, as this setup dialog box shows:
SyncBack logsThe logs may be in HTML format or plain text.

> Needs to work with W7 and W8 64 Bit.

Yes. I use it in both. A quote from the website:
Windows 8, 7, Windows Server 2008, and 64-bit Compatible
Tested and Optimized for Windows
SyncBackPro has undergone exhaustive testing by the technical team to ensure compatibility.
> The backups will occur to NAS and then from NAS to another NAS offsite, over the WAN so the amount of data being Syncd between sites needs to be kept to a minimum.

I use it to backup to NAS as well as over the WAN. It also has FTP support and can correctly deal with date/time stamps as long as the FTP server supports it, but this is a Pro-only feature (Pro supports MDTM in "set" mode, MFMT, or SITE UTIME).

> the amount of data being Syncd between sites needs to be kept to a minimum.

I don't know exactly what you mean by that, but it sends only new/changed files.

The backup techniques include mirroring and synchronizing, as well as backups with versioning, i.e., it allows you to specify the number of versions of a file to keep, which has saved me many times. All of this is done at the folders/files level (not partitions, images, clones, etc. - just folders/files).

Even the Pro version is reasonably priced and they offer volume licensing for businesses. This is extraordinarily good software...I would not be without it! Regards, Joe
0
networknAuthor Commented:
I have used Syncback before, the only reason I didn't think of it, Was I was not aware it did versioning which is something we would want.

I'll have another look.
0
networknAuthor Commented:
Potentially I am being blind but I don't see event log entries in Syncback?
0
Joe Winograd, Fellow&MVEDeveloperCommented:
Yes, the versioning is terrific! Here's the setup dialog for it:
SyncBack versioningThe keep-for-0-days that you see means they are kept forever. Regards, Joe
0
networknAuthor Commented:
Found the event logging. Thanks for your recommendation.
0
Joe Winograd, Fellow&MVEDeveloperCommented:
> Potentially I am being blind but I don't see event log entries in Syncback?

Take a look at the screenshot in my first post.
0
Joe Winograd, Fellow&MVEDeveloperCommented:
> Found the event logging. Thanks for your recommendation.

OK, great. You're welcome. Btw, I want to emphasize that I have no affiliation with this company and no financial interest in it whatsoever. I am simply a happy user/customer. Regards, Joe
0
networknAuthor Commented:
Thanks Joe, looks like this will be right on the money. We will build a profile and test for a few days and close the case and award you the points about a week from now if that's ok?
0
Joe Winograd, Fellow&MVEDeveloperCommented:
Sure, I'm in no rush for the points. Take all the time you need to make sure it's the right solution for you. Regards, Joe
0
networknAuthor Commented:
With Syncback SE, 6.5.4.0 when "use event logs" is ticked, isn't logging any events in event logs for some reason. Any ideas ?
0
Joe Winograd, Fellow&MVEDeveloperCommented:
I'm running Pro, not SE, and I don't see a "use event logs" check-box in Pro. But there are two places where I need to turn it on in Pro, so maybe SE is the same. First, there's a global setting in Preferences>Log Settings. The dialog looks like this:
SyncBack Pro - Preferences Log SettingsMaybe you have [Do not create log files] checked there. Second, each profile has a log setting. I showed that dialog previously, but here it is again:
SyncBack Profile Setup - LogMake sure the settings are proper there. That's all I can think of. Logging works fine here in Pro, and my recollection from several years ago is that it also worked fine in SE. Regards, Joe
0
networknAuthor Commented:
Ah I am perhaps wondering if I haven't made clear what I mean by Event Logs. I mean those found in eventvwr.msc

In other words, Windows Event Logs.
0
Joe Winograd, Fellow&MVEDeveloperCommented:
Ah, that wasn't clear! I have thought all along that you meant logging of backup events by the backup software, which SB does, but in its own logs, not in the Windows Event Logs. Of course, given that SB can create either HTML or plain text log files and can put them wherever you want, I'm sure your RMM Package can process them to track the status of the backups on all of the machines.
0
networknAuthor Commented:
Well we couldn't get synback working and our suggestions they could add this functionality got a fairly rude response from the support people which was offputting.

In the end we found a product called Cloudberry which for 7 licenses cost just $20 and allows you to backup to Cloud, or any destination really including local.

We have decided we are likely to purchase this going forward. Thanks to those who participated.
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
Joe Winograd, Fellow&MVEDeveloperCommented:
You're welcome. Very glad to have helped you in the process of getting this sorted. Regards, Joe
0
networknAuthor Commented:
We solved this ourselves.
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Storage Software

From novice to tech pro — start learning today.