Link to home
Start Free TrialLog in
Avatar of Steve Knight
Steve KnightFlag for United Kingdom of Great Britain and Northern Ireland

asked on

Email file upgrade by desktop policy

OK here is one for you that I can't find an obvious document stating, or any obvious location for how it 'knows'.

Scnenario -- R7 site.  Started doing R8.5.3 for users on new machines but hadn't upgraded their mail templates.... I have put them a desktop policy in place to set all the things they did manually each time and to upgrade the template to R8.5 one, update ODS of local db's etc.  

This all works fine when user was still using R7 and this is the first time they have used R8.5, but for a user that already had 8.5 the policy applies except for the mail upgrade prompt.

So where does it get the idea from that the user has already had 8.5 and so doesn't need the mail template upgrade?

The mail file is still R7 format and in R7 template showing
Happens with roaming / non roaming user, whether NAB, bookmarks etc. brought over to new machine or not.
Happens with fresh install on new PC of 8.5 for that user, and existing 8.5 installation applies policy completely apart from requesting the template update.

So not stored on the PC anywhere / INI file etc.
I don't think stored in the person document (e.g. checks last client versions in there) since blanking those fields out doesn't effect it.

So does anyone know of a profile document or other flag in the mail file maybe that shows that it has been used on 8.5 and won't prompt for upgrade?
Or is there is a field I have missed in the person document?

thanks!

Steve
ASKER CERTIFIED SOLUTION
Avatar of Sjef Bosman
Sjef Bosman
Flag of France image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of Steve Knight

ASKER

Thanks Sjef... I have posted in Ed's site there too.  Trying to dig around and find it myself too.

Frankly unless it is some flag in the person document (and I don't think so since having blanked out the client version fields in a test one it does the same) then it must be in the mail file I suppose, maybe profile document.
Sometimes it works, sometimes it doesn't, bit NotesPeek used to display what profile documents there are in a Notes database. You might discover there that the Debugger stores its info in a profile document as well. Anyway, you might find some info there indeed. One more place to check: the database icon (one of the weirdest places they stored info in, IMHO).
Agreed, just bit odd that if a user has used an R8 client before then it doesn't do it every time...

I can't see anything obvious in the mail file but will look at one of theirs more when I go to their site middle of next week.

(And yes had seen before some of the odd info. in the database icon... I suppose someone 20 years ago decided not to waste precious bytes that were otherwise wasted)....
Hey, pssst... I am from that era, 16 bit addressing etc...
True.... aren't we all.... lets hope no TA comes along or they might delete this posts as irrelevant.
I haven't come across a specific answer for this except that it still works as shown, once the user has used a R8.x client then a policy later applying to him for updating mail file based on R8 client being used does not kick in.

thanks for input though Sjef.
Tried to put back Lotus Notes and Domino zones but can't ....
Trying to make a point with Puzzles & Riddles, aren't you?
Oops, a question in an irrelevant zone :-)  Anyway it was and still is a puzzle.

Steve