Microsoft word

When trying to open a word document in word 2010, it is coming up with the file conversion dialog box and the content of that box is a jumbled up mess.
these files are on a server and clients are opening them accross the network. they worked fine 2 days ago.
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Sounds like corruption to me, I hope you have a backup!

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Jeffrey CoachmanMIS LiasonCommented:
Physically copy the file to a user's local machine, and try it there directly...
Jumbled state means it is corrupted, also you could try as boag2000 said and save it locally and launch however its most likely going to have the same rubbish

Do you have offline files enabled on those drives cause it could be to do with that
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HomelandSecureITAuthor Commented:
i have copied the files to a local computer and remote location computer. i get the same thing. i don't have offline files enabled.
Jeffrey CoachmanMIS LiasonCommented:
Then see MacroShadow's first post...
Yeah, i agree with the top its a corrupted document and theres no way apart from a backup that you can restore this

Or if a user has saved this doc in the past to their machine you can get it from that
Jeffrey CoachmanMIS LiasonCommented:
...Then obviously, seek out the source (reason for) the corruption....
Mike SchultzLevel 2 Desktop SupportCommented:
Sounds silly but make sure it is a Word doc.  I had a user who did a "open with" and changed the default viewer for PDF files to Word.

"Hide extentions of know file types"  is our default.  All PDFs showed as Word icons.   I noticed this when I copied the file to my PC and the icon changed from Word to Acrobat Reader.

Just an idea
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