VMWare Player 6.0 CDS Internal Client Error 3033

Running VMware Player 6.0, installed Windows XP Service Pack 3. Trying to install VMWare tools and get the following error message: "CDS internal client error (3033). Contact VMWare Support or your system administrator."
Also see attached screenshot. When I look this up it says to check internet connection. I can navigate to google.com or other website from the VM just fine. I even went on our web filter and put an exception for the VM IP address to make sure it did not touch the packets. I am using bridged networking in this VM and it's running on my Windows 7 Pro 32 bit machine on which I am typing this.
vmw.jpg
cpeeleAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

JohnBusiness Consultant (Owner)Commented:
Two things:

1. Check to see is XP is a supported host. XP is dead. Make sure it is XP Pro and not Home.

2. Uninstall VMware Player, restart and reinstall VMware Player.

I use VMware Workstation and Player occasionally but I left XP behind 6 years ago.

... Thinkpads_User
0
cpeeleAuthor Commented:
Going by this page http://partnerweb.vmware.com/GOSIG/home.html it supports all the way back to Windows 3.1 as a guest. Windows XP may be dead for some but we still have it on the majority of our 350 PCs and have some legacy apps that require it. MS supports it till April 2014. I will try uninstalling VMWare Player.
0
JohnBusiness Consultant (Owner)Commented:
I may have the situation confused a bit. VMware supports XP as a guest for sure.

Is XP the guest machine or the host machine?

Here is a VMware Knowledgebase article for manually uninstalling VMware tools in a Windows XP guest. I have used this for a Windows 2000 guest.

If XP is the guest, try the above.

... Thinkpads_User
0
Newly released Acronis True Image 2019

In announcing the release of the 15th Anniversary Edition of Acronis True Image 2019, the company revealed that its artificial intelligence-based anti-ransomware technology – stopped more than 200,000 ransomware attacks on 150,000 customers last year.

cpeeleAuthor Commented:
Yes XP is the guest. Windows 7 is the host. Attemping to install VMWare Tools on the guest is what gets the error. I don't see a link in your post.
0
JohnBusiness Consultant (Owner)Commented:
Sorry, my paste failed. I will go back and get the link in an hour or so. In the meantime, go to Google and look for manually uninstall VMware Tools in Windows XP. That should produce a VMware article.

I will come back here as soon as I am able to.

.... Thinkpsds_User
0
JohnBusiness Consultant (Owner)Commented:
Here is the link:

http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=1001354

Note that the uninstall is a registry operation so please be careful.

Some more strategic thoughts going forward:

If you are preparing a base machine to distribute with VMware Player for use by users, then consider preparing the base XP machine on a development machine with VMware Workstation instead of Player. It generally works better.

Also, if you are going to distribute a large number of XP guest machines, don't forget that each machine needs a valid Microsoft license (even if the OS is dead).

.... Thinkpads_User
0
JohnBusiness Consultant (Owner)Commented:
@cpeele  - Did you try the fixes to install VMware tools in your XP machine?

.... Thinkpads_User
0
cpeeleAuthor Commented:
Hey I did not get a chance yet, will try soon. Thanks!
0
cpeeleAuthor Commented:
I went through the posted article but there are no traces of VMWare tools in the registry. The error seems to be happening during the download attempt. It has not installed anything yet.
0
JohnBusiness Consultant (Owner)Commented:
Make sure that your guest machine has unfettered access to the internet. Also try turning Windows XP Firewall off (at least temporarily). Make sure Internet Explorer can browse wherever you wish it to.

.... Thinkpads_User
0
cpeeleAuthor Commented:
I switched to VirtualBox. Thanks for the help.
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
JohnBusiness Consultant (Owner)Commented:
This is really NOT as a solution to your post. VMware Tools work fine on XP (I have done it MANY times). Telling people to switch applications is not helpful in most cases.

... Thinkpads_User
0
cpeeleAuthor Commented:
Thinkpads - sorry for the confusion. I am not suggesting anyone else do what I did. But I could not get it to work and I switched to VirtualBox so I decided to close this case. Well I can't do that without accepting a solution apparently so I accepted my own post which has to have content so I explained what I did...
0
cpeeleAuthor Commented:
I switched to VirtualBox
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
VMware

From novice to tech pro — start learning today.