Link to home
Start Free TrialLog in
Avatar of Dennis Janson
Dennis JansonFlag for United States of America

asked on

Email Relay from outside server

I have an Exchange server running emails for a sister company that I created and open relay for in the past and has worked perfectly fine. Until I added a new ISP at the site of the exchange server. All of our host records have been updated. My problem now is that I can receive inter-company emails relayed from the outside server, but I get a failure on sending outside emails form that server.

all other emails handled locally at the exchange server site work perfectly fine.

Any ideas why internal emails will relay but not external just from changing the ISP? Our old ISP is still connected for failover.
Avatar of Will Szymkowski
Will Szymkowski
Flag of Canada image

For external mail you need to check the Send Connectors. Due to the new ISP the only thing that would have changed is your internet facing IP address. Are you sure your MX records are correct for external mail? Is there anything else in your environment which is dependent on your old ISP IP that they gave you? If you failover to the old ISP connection everything goes back to normal?

Will.
Avatar of Dennis Janson

ASKER

My MX records are correct. Emails for my other 2 domains are working perfectly. What could cause emails from this relay to work for internal domains but fail when sending to external domains?
Also, I shouldn't say that that the ISP has fail-over in DNS because GODADDY cannot handle that. But it is setup on my Sonicwall Firewall.
ASKER CERTIFIED SOLUTION
Avatar of Dennis Janson
Dennis Janson
Flag of United States of America image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Issue was due to my own changes on our firewall. It happens.