<div>
Check if it happens through OWA as well. If so it has to be something on the client. <br />
If you strip the signature, does it still happen?<br />
<br />
Simon.
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Check if it happens through OWA as well. If so it has to be something on the client.
If you strip the signature, does it still happen?

Simon.

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<div class="content wysiwyg-content">
Hi,<br />
We have a user who sends all of her emails out in HTML format, but when people receive them they are in plain text. This is causing the logo and email address in her signature to be displayed incorrectly. We are using Office365 so there aren't really any MIME settings that I can directly control. <br />
Is there anything I can do to try and correct this problem or should I be on the phone with Mircrosoft?<br />
<br />
Thanks in advance.
</div>
</div>


Hi,
We have a user who sends all of her emails out in HTML format, but when people receive them they are in plain text. This is causing the logo and email address in her signature to be displayed incorrectly. We are using Office365 so there aren't really any MIME settings that I can directly control. 
Is there anything I can do to try and correct this problem or should I be on the phone with Mircrosoft?

Thanks in advance.

HTML emails being converted to plain text

Microsoft Outlook is a personal information manager from Microsoft, available as a part of the Microsoft Office suite. Although often used mainly as an email application, it also includes a calendar, task manager, contact manager, note-taker, journal, and web browser.

Outlook

Office 365 is a group of software plus services subscriptions that provides productivity software and related services to its subscribers. Office 365 allows the use of Microsoft Office apps on Windows and OS X, provides storage space on Microsoft's cloud storage service OneDrive, and grants 60 Skype minutes per month. Office 365 includes e-mail and social networking services through hosted versions of Exchange Server, Skype for Business Server, SharePoint and Office Online, integration with Yammer, as well as access to the Office software. All of Office 365's components can be managed and configured through an online portal; users can be added manually, imported from a CSV file, or Office 365 can be set up for single sign-on with a local Active Directory using Active Directory Federation Services.

Microsoft 365

Exchange is the server side of a collaborative application product that is part of the Microsoft Server infrastructure. Exchange's major features include email, calendaring, contacts and tasks, support for mobile and web-based access to information, and support for data storage.