• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 999
  • Last Modified:

Windows 8.1 evaluation key

The product key for Windows 8.1, that Microsoft emailed me, doesn't work.  Has anyone else had this issue?  How did you resolve?
  • 2
1 Solution
Hi Clyde30152,

I suggest you to contact Microsoft support for products and services. If the product key provided to you from Microsoft for either business or personnel use doesn't work. That's the best place to contact and get a solution.

Now a days, if you purchase a laptop or desktop you would find the Microsoft OS Key sticker either on the backside of laptop or on top of your desktop, else from your computer shop from where you are purchasing the machine via Email. Either of these doesn't work, please contact them directly and ask them for a replacement or a solution.

If you are purchasing the licenses as a bulk or single directly from Microsoft or a Microsoft partner (normally a computer shop), they would Email it you and most of the time it should be genuine. Please make sure your software copy is not pirated version.
Please copy and paste the below link in your browser address bar and expand "Microsoft support - help for products and services" and click on "product activation". You can learn all about Key resources from this page and on the left side down, you should be able to see a button for "contacts", click on it and you will get the links to communicate with Microsoft related to Key issues.  


Hope this helps.

Ar you sure you entered the key correctly? Maybe you mistook an I for a 1 or an L, or an O for a 0...

If you are sure there is no typo, visit the evaluation download site again, and you should get a new key. The iso download itself could also be corrupt, so download and burn the iso again too.
clyde30152Author Commented:
I was able to resolve by waiting until the full version came out.
clyde30152Author Commented:
It worked
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Featured Post

Upgrade your Question Security!

Your question, your audience. Choose who sees your identity—and your question—with question security.

  • 2
Tackle projects and never again get stuck behind a technical roadblock.
Join Now