Outlook 2007 - imap acocunt, shows offline

my OS is win 7 prof 64 bit and I use Outlook 2007 with msn email and I also have Outlook connector.  The account has been configured as IMAP.
Firstly, it takes for ever to downloads the emails both the Inbox and the Junk.  
And then at times, at the bottom right hand corner, it says "offline" and when I check by clicking on 'File', I see that the "offline" is not checked.  Hope the experts can please suggest how to fix this.
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Jackie ManCommented:
Is it a paid MSN account?

If no, you can only use POP3 account.

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jegajothyretiredAuthor Commented:
in response to jackieman, thank u.  I just wonder even Microsoft tech support who set up my account did not know of this.  Thank u.  To be fair I will do a new Q to follow up on this.
jegajothyretiredAuthor Commented:
only a sharp eyed Expert/Guru could spot these type of errors.  Well done and thank u.
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