Trying to help tenants in my building. They have an older Toshiba P25 S487; I show manufactured around 2003.
Currently running Windows 7. I updated the building's internet service and they could no longer get onto the wireless network. When I search for the networks from the systems tray, the network shows up with a big red 'x' next to it.
The error I get at THIS point is "The capability of your network adapter does not match the requirements of this network".
Tried to fix it but discovered in the process that the Base Service Device Driver was out of date. Tried to update the driver online and could not find a driver for an OS later than Windows XP.
THEN, I deleted the "Other Devices" (I THINK that's what it was called) in the Device Driver, so now the Base Service Device driver does not show up at all.
At my wit's end on this one folks.....any help greatly appreciated!