We are using exchange 2013. We journal all email to another database
The issue is when i open this mailbox and open one of the emails , it first opens up a sub-message, that message shows "From: Microsoft Outlook on Behalf of firstname.lastname@example.org" and it also shows the recipient and subject. I then open the attachment, which is the actual email in which all appears correctly.
When we were on Exchange 2003 the message showed up like any other email without the "On behalf of", and the email opened normally rather than having to go through two levels. I know this is by design and if I am not wrong, there is no other way to change it.
Is there any third party software or 3rd party tool that we can make it like the exchange 2003 way (just to show email on level one, not in a form of attachment)? My boss is reading hundreds of emails a day and he don't want to have give hundreds of extra clicks.