outlook cannot logon. verify you are connected to the network and are using the proper server and mailbox name. The connection to microsoft exchange is unavailable. Outlook most be online or connected

HI guys,

i've just setup a new terminal server and installed office 2007 through control panel - add or remove program - add program. However when i try to setup outlook profile i get the below error.
i can ping our exchange server and the terminal server communicates with the license server, so i'm confused as to what is causing this error :(

outlook cannot logon. verify you are connected to the network and are using the proper server and mailbox name. The connection to microsoft exchange is unavailable. Outlook most be online or connected to complete this action

Many thanks,
Ben CampbellIT User, Manager, DiplomatAsked:
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Shreedhar EtteCommented:
Please help me with Exchange Version and Terminal Server OS version.
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ash007Commented:
Are you using exchange 2003 0r 2007
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Ben CampbellIT User, Manager, DiplomatAuthor Commented:
HI,

This issue has been resolved. After series of changes on the network such as making the primary DC a global Catalog and deleting old records of a decommission domain controller (AD sites and services) . outlook profile was able to connect to exchange.

Many thanks,

Guys
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Ben CampbellIT User, Manager, DiplomatAuthor Commented:
found solution ourselves
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