When I have a windows 8 computer outside of my private network I will get the error message below:
"Unable to launch your application. Contact your help desk with the following information:
Cannot connect to the citrix xenapp server. There is no citrix XenApp server configured on the specified address"
If I am on my internal network I do not get an error and apps launch as expected.
When I have a windows 7 computer I don't have any errors in either situation and apps launch as expected.
The version of windows 8 I am testing this on is not the ARM/RT version. The citrix receiver version I have is 18.104.22.168. I am running xenapp 6.5 with webinterface 5.4 and storefront 2.0. All server 2008 R2.
Attached is a print screen of the error message.
Same version of receiver on both win 7 and 8. I also tried a legacy version of receiver 3.4 on the win8 system and had the same result. .
The receiver is configured the same on both systems going to the same WI.
The external access solution is CSG and I also built a second system with just storefront2.0 right now.
Can anyone offer any suggestions as to how this can be resolved?