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schuitkds

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Windows 7 pro Update service broke after system restore run

Good morning
it appears that after running the windows 7 system restore utility the windows update service will not function.
Has anyone come across this and if so would you be willing to share some guidance or resolution steps
Avatar of aadih
aadih
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Try:

(1) Scan for malware using Malwarebytes Antimalware.

(2) Use troubleshooting (Control Panel) Windows Update.

(3) Run SFC /scannow from administrative command prompt, fix errors, and restart.
Make sure you clock is set to the correct date and timezone.

Also did you try resetting windows update components

http://support.microsoft.com/kb/971058
Try running a repair on Windows Update:
http://support.microsoft.com/mats/windows_update/

IV
Avatar of Pradeep Dubey
you say " windows update does not work ", may I know what is happening ?

1) Does the search for updates never end ?
2) Do the updates fail to download ?
3) Do the updates fail to install ?

Also open the "WindowsUpdate.log"
click the Start -->in the Search field type windowsupdate.log, open this log file and scroll all the way to the bottom for the most recent entries.
post it for use to help you.
schuitkds--
Why did you run a System Restore?

With the answer, we can work on fixing that problem.

You can undo that System Restore to see if that allows Windows Update to run normally.
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schuitkds

ASKER

when trying to run and install a windows update we currently get a code  800700C1  but last week it was 80080008
schuitkds--So the problem last week also was with Windows Update?
Copy these (all at once) into Wordpad
REGSVR32 WUPS2.DLL /S
REGSVR32 WUPS.DLL /S
REGSVR32 WUAUENG.DLL /S
REGSVR32 WUAPI.DLL /S

Then click File|Save As and save on Desktop as WU.bat .  Double click on that .bat file.

You have not told us what really happens when you try to run WU.  See pradeep08_81's post.

Have you run the other suggestions?

If no help, scan with your antivirus and antimalware programs.

And if still no help run a Repair Install.
http://www.sevenforums.com/tutorials/3413-repair-install.html
will this work for a 64 bit windows 7 OS
You can do that or just download fixWU which will reregister all windows files.

http://www.technibble.com/fix-wu-utility-repair-tool-of-the-week/
nothing works so far
when i run the windows update service it looks like it is installing the update files but then it errors at about 99%
Well, then, a repair install is in order.  :-(
i was afraid of that
ASKER CERTIFIED SOLUTION
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jcimarron
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< And if still no help run a Repair Install.
http://www.sevenforums.com/tutorials/3413-repair-install.html
> ~jcimarron