Activesync and Exchange 2010

Anyone got a good step by step guide for config of activesync for exchange 2010.

Looking to configure for iphone and ipads.

Can set up exchange 2003 ok, but no realy guide found for 2010 regarding creating certificates etc.

Use the guide here to check 2003 settings on virtual directories etc:
http://www.experts-exchange.com/Software/Server_Software/Email_Servers/Exchange/A_1798-Exchange-2003-Activesync-Connection-Problems-FAQ.html

Usually check my server address on 2003 by going to Exchange system manager, then servername, protocols, smtp, default SMTP virtual server properties, Delivery, Advanced. This then displays the correct servername and corresponding certificate info, but where do i find in 2010 etc?
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jerseysamAsked:
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Nick RhodeIT DirectorCommented:
In the EMC console expand the following:

Server Configuration > Client Access > Exchange ActiveSync Tab

Right-click it and go to properties. Typically by default it should be the same as your owa url.

Only thing you really need to do with activesync is probably just edit the default activesync policy to push passwords and all that jazz.
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Alan HardistyCo-OwnerCommented:
I didn't write an Activesync guide for 2007/2010 because it's a million times easier to configure now.

With 2010 you can use a wizard to reset the Virtual directories to the correct settings, so short of me writing about that, there's not much else to it!

Alan
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jerseysamAuthor Commented:
Oh that's great.

Sorry for being dumb but where is the wizard Alan?

And do I use the URL as the server name? As in : remote.mydomain.com?
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Alan HardistyCo-OwnerCommented:
For Activesync to work, you need to use a Public FQDN and that name must be included in the SSL certificate as the primary name or a subject alternative name.

The Wizard can be found in the Exchange Management Console> Server Config> Client Access> Reset Virtual Directory.  In the wizard you can just pick the Activesync virtual directory and Exchange will reset it to the correct settings.

Alan
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jerseysamAuthor Commented:
Amazingly I am still struggling with this guys.
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Alan HardistyCo-OwnerCommented:
Usually with Exchange 2010, I just install it, install an SSL certificate and job done.

Have you installed a 3rd party SSL cert?  How many names in the cert?

What does https://testexchangeconnectivity.com show for the Activesync test?

Alan
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jerseysamAuthor Commented:
The Microsoft Connectivity Analyzer is testing Exchange ActiveSync.  
  The Exchange ActiveSync test failed.
   Additional Details
  Elapsed Time: 2417 ms.  
 
   Test Steps
   Attempting the Autodiscover and Exchange ActiveSync test (if requested).
  Testing of Autodiscover for Exchange ActiveSync failed.
   Additional Details
  Elapsed Time: 2416 ms.  
 
   Test Steps
   Attempting each method of contacting the Autodiscover service.
  The Autodiscover service couldn't be contacted successfully by any method.
   Additional Details
  Elapsed Time: 2416 ms.  
 
   Test Steps
   Attempting to test potential Autodiscover URL https://MYDOMAIN.com/AutoDiscover/AutoDiscover.xml 
  Testing of this potential Autodiscover URL failed.
   Additional Details
  Elapsed Time: 2139 ms.  
 
   Test Steps
   Attempting to resolve the host name MYDOMAIN.com in DNS.
  The host name resolved successfully.
   Additional Details
  IP addresses returned: 87.244.76.*** Elapsed Time: 1164 ms.  
 
 Testing TCP port 443 on host MYDOMAIN.com to ensure it's listening and open.
  The port was opened successfully.
   Additional Details
  Elapsed Time: 340 ms.  
 
 Testing the SSL certificate to make sure it's valid.
  The SSL certificate failed one or more certificate validation checks.
   Additional Details
  Elapsed Time: 634 ms.  
 
   Test Steps
   The Microsoft Connectivity Analyzer is attempting to obtain the SSL certificate from remote server MYDOMAIN.com on port 443.
  The Microsoft Connectivity Analyzer successfully obtained the remote SSL certificate.
   Additional Details
  Remote Certificate Subject: CN=remote.MYDOMAIN.com, OU=Users, O=CA MYDOMAIN, L=St Ouen, S=*****, C=GB, Issuer: CN=internal-MYSERVER-CA. Elapsed Time: 612 ms.  
 
 Validating the certificate name.
  Certificate name validation failed.
   Tell me more about this issue and how to resolve it
   Additional Details
  Host name MYDOMAIN.com doesn't match any name found on the server certificate CN=remote.MYDOMAIN.com, OU=Users, O=CA MY COMPANY, L=St Ouen, S=****, C=GB. Elapsed Time: 0 ms.  
 
 
 
 
 
 Attempting to test potential Autodiscover URL https://autodiscover.MYDOMAIN.com/AutoDiscover/AutoDiscover.xml 
  Testing of this potential Autodiscover URL failed.
   Additional Details
  Elapsed Time: 163 ms.  
 
   Test Steps
   Attempting to resolve the host name autodiscover.MYDOMAIN.com in DNS.
  The host name couldn't be resolved.
   Tell me more about this issue and how to resolve it
   Additional Details
  Host autodiscover.MYDOMAIN.com couldn't be resolved in DNS InfoDomainNonexistent. Elapsed Time: 163 ms.  
 
 
 
 Attempting to contact the Autodiscover service using the HTTP redirect method.
  The attempt to contact Autodiscover using the HTTP Redirect method failed.
   Additional Details
  Elapsed Time: 6 ms.  
 
   Test Steps
   Attempting to resolve the host name autodiscover.MYDOMAIN.com in DNS.
  The host name couldn't be resolved.
   Tell me more about this issue and how to resolve it
   Additional Details
  Host autodiscover.MYDOMAIN.com couldn't be resolved in DNS InfoDomainNonexistent. Elapsed Time: 6 ms.  
 
 
 
 Attempting to contact the Autodiscover service using the DNS SRV redirect method.
  The Microsoft Connectivity Analyzer failed to contact the Autodiscover service using the DNS SRV redirect method.
   Additional Details
  Elapsed Time: 107 ms.  
 
   Test Steps
   Attempting to locate SRV record _autodiscover._tcp.MYDOMAIN.com in DNS.
  The Autodiscover SRV record wasn't found in DNS.
   Tell me more about this issue and how to resolve it
   Additional Details
  Elapsed Time: 107 ms.
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jerseysamAuthor Commented:
Guys i have realised what I was doing wrong.

I was trying to test the settings using the Admin account.

Now i have got user log in details and tested it all works fine.

It was pretty much set up already as Alan pointed out.

Set up SSL including "mail.MYDOMAIN.com" and once i actually used a user account the phone authenticated and mail appeared.

Thanks for all your help though.
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Alan HardistyCo-OwnerCommented:
Ah yes - Admin accounts won't work unfortunately.

MS suggests admin users have one account for Admin work AND another account for day to day stuff (non-admin work type stuff)!!

Glad you are working happily.

Alan
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