philsimmons
asked on
Internet Speed Issue
I am running a Windows 7 Lenovo laptop computer with 8GB RAM. I recently restored the computer to its factory state because Microsoft messed up my Windows installation. The computer runs like new, with one exception. My browser (Internet Explorer 10) loads page VERY slowly (much slower than before the restore). I checked my internet connection speed, and it clocks at a pretty consistent 9 Mbps (plus the other computer on the network runs blazingly fast). I run Norton Internet Security, though that didn't previously cause a noticeable slowdown. Any idea what can be causing it. It usually takes 10 seconds +/- to load a webpage.
Thanks,
Phil
Thanks,
Phil
SOLUTION
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ASKER CERTIFIED SOLUTION
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Also disable Norton temporarily and go to a safe page, e.g., Google, and see if you get 10+ seconds delay.
philsimmons--
1) Run IE with no addons. (Start|All Programs|Accessories|Syste m Tools|Internet Explorer (No add-ons)
2) Troubleshoot
http://support.microsoft.com/kb/929135
3) Scan for viruses, malware
1) Run IE with no addons. (Start|All Programs|Accessories|Syste
2) Troubleshoot
http://support.microsoft.com/kb/929135
3) Scan for viruses, malware
ASKER
Thank you.
Great. You got it working. :-)
check what sort of "network" speed you are getting - can you copy files from the other computer reasonably fast?
are you on wifi or cable - try both.
as above - check you have the latest drivers for the netcard from the Lenovo website.